Online Student Resources
Welcome, online certificate and MIIPS students!
You may have signed up for our complete online degree, one certificate, or even one course. Regardless of your engagement, we want you to have a community of resources at your fingertips.
Refer to this page to find information about academic policies, technology resources, the rotational certificate schedule, and advising resources. These resources and guidelines are relevant and essential to your success as an online student.
Upcoming Certificate Schedule
Summer 2025
Application Deadline:
April 1, 2025
Enrolled Deadline:
April 15, 2025
classes start:
mid-May
Certificates being offered:
Methods & Tools for Product Innovation
New Product Management
Register for Upcoming Courses
Current Admission Cycle:
Summer 2025
iii Online Program Registration Form
April 1, 2025
Enrolled Deadline:
April 15, 2025
Explore More iii Online Offerings
Stories from the Community
Meet Susanna Zlotnikov,
iii Online Program Director
Susanna is a qualitative design researcher and educator with expertise in analyzing and designing for complex workflows. Currently, she is an assistant teaching professor with the Integrated Innovation Institute and director for the iii Online Program at Carnegie Mellon University.
She has taught diverse students a variety of subjects for over a decade (Hebrew, math, Pilates, design).
At the Integrated Innovation Institute, Susanna teaches courses focused on using service design frameworks and tools to innovate offerings to customers.
Susanna earned her Master’s degree in design from Carnegie Mellon University’s School of Design in 2015 and BA in Political Science from the University of Pittsburgh in 2011.
With this background, Susanna is uniquely positioned to navigate the social and technical contexts that shape services and experiences.
Email Susanna:
susannaz@andrew.cmu.edu
Schedule a 1:1 Appointment
Schedule an Appointment with Susanna
In-Person and Zoom appointments available
Meet Kristin Lavery,
iii Online Program Manager
Kristin supports the Master of Integrated Innovation for Products and Services (MIIPS) Online and the Stackable Online Certificates programs as Online Program Manager. She coordinates multiple aspects of online education needs, including program development and logistics, communications, and faculty support, along with student engagement and registration. In her role she works closely with the CMUiii team, campus partners and external vendors.
Prior to joining the CMUiii in October of 2022, Kristin served as the Assistant Director and Business Manager for the CMU Leonard Gelfand Center for Service Learning and Outreach where she focused her time on operations, program and project management, and educational outreach. Over the past few years, she’s been pursuing coursework in programming, design, and UX.
Kristin has been a Pittsburgher since 2003 and in her free time enjoys walking her dogs, dabbling in crafts, working on renovation projects, singing karaoke, bowling or playing PSL kickball.
Email Kristin:
klavery@andrew.cmu.edu
Schedule a 1:1 Appointment
Schedule an Appointment with Kristin
Zoom appointments available