Carnegie Mellon University

Integrated Innovation Institute

Engineering + Design + Business

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Sarah Laiwala

Sarah Laiwala

Adjunct Professor

Bio

Sarah has launched consumer-facing products and experiences that have driven billions of dollars and impacted billions of consumers worldwide. These include the Amazon Shopping App for Android from ground 0; the Disney Parks & Resorts Apps, Websites, and Innovation worldwide. Her expertise lie in general management of $120M P&L, new product innovation, development and introduction, and digital/AI transformation across several sectors including tech, retail, travel and healthcare. She has scaled high-growth teams through consistent operating models as well as led organizations through restructuring and change management. Sarah was Salesforce’s Woman of the Month in July 2021, and awarded Community Change Maker for Portland's Women in Tech in 2023. She also received CMU’s Dean’s Return on Education award in 2010. In addition to her achievements professionally, she was honored with two Presidential Voluntary Service awards for her nonprofit board work with Aga Khan Foundation, creating roadmaps for thousands of immigrant students to find pathways to North American based colleges and partnering with Stanford University to create Makers Spaces in Kyrgyzstan and Tajikistan, empowering students in those countries to change the quality of life for the communities in which they live.

  • Master of Science in Software Engineering and Development Management, Carnegie Mellon University
  • Bachelor of Science in Computer Engineering, University of California, San Diego
  • Innovation
  • Product Management
  • Consumer Experience
  • Digital and AI Transformation
  • 49-604, Innovation Process and Tools
  • PDX Women in Technology Community Change Maker 2023
  • Salesforce’s Woman of the Month, July 2021
  • Carnegie Mellon University’s Dean’s Return on Education in 2010
  • Gold Presidential Voluntary Service Award 2018
  • Silver Presidential Voluntary Service Award 2019
  • Certification - Finance for Non-financial Executives, Stanford University
  • Certification - Women on Boards, University of Washington