Canvas Frequently Asked Questions
Instructor Canvas FAQs
Getting Started with Canvas
How do I request a Canvas site?
- Create a new Canvas course using the course request form at https://requests.eberly.cmu.edu/canvas
- After submitting the form, the new course will be created automatically and can be accessed by logging into Canvas
- To request a site on behalf of someone, contact eberly-assist@andrew.cmu.edu
How do I copy material from a previous Canvas site?
- Create a new course using the course request form at https://requests.eberly.cmu.edu/canvas
- Select a course's content to import under the "Copy Content from a Previous Course" section of the form
- After submitting the form, the new course with imported content will be created automatically and can be accessed by logging into Canvas
How do I test my course from a student’s perspective?
- Click on the "Student View" button found on the top right hand side of most pages (Assignments, Modules, Syllabus)
- Navigate through as a student
- To leave the "Student View", look for the "Exit Student View" button on the bottom of the page (pink borders)
How do I publish a Canvas site?
- From the to right hand side of the course Home page, click on the gray "Publish" box (next to red "Unpublished" box)
- The Publish field will go from gray to green
- Once the site is published, anyone in the People section will have access to the site
Managing Users in Canvas
How do I manually add users to Canvas?
- Retrieve the user’s full Andrew email address from the CMU Directory
- Click on "People" in the left course navigation menu
- Use the +People button, select the middle radio button "Login ID" and paste the full Andrew ID email in the box
- Select the preferred Role and Section from the dropdown menus, then click Next and Add Usersadding users at the Canvas Community site
How do I view Student Analytics?
- Click on the "New Analytics" button, found on the far right hand side of the Canvas Home Page
- Select Course Grade, Weekly Online Activity, Students or Reports tab
- View reports online or download them into excel spreadsheets
Organizing Content in Canvas
How do I set a Home Page/Landing Page in Canvas?
- Click on "Choose Home Page" button on the far right hand side of the default landing page
- Select your preferred home page option from the list and click Save
- If you'd like to create a custom home page, create a new page then follow steps 1 and 2 to set this as your new home page
How do I find/save/store files in Canvas?
- Select Files from the left course navigation menu
- Click on the Upload button to select files from your computer
- Click on the “All My Files” link if you don’t see all of your files
See more information on the Files page at the Canvas Community site
How do I enable more tools in Canvas?
- Enable tools like Gradescope, Turnitin, Piazza, Perusall, Attendance and others by going to Settings in the left course navigation menu
- Click on the "Navigation" tab
- Drag and drop a tool from the bottom list to the top list and then click Save at the bottom of the page
How do I edit my Canvas Dashboard?
- In the Global Navigation Menu, click on Courses and then the All Courses link
- Toggle on the small stars to "favorite" courses; favorites will show on the Dashboard
- Past Enrollments can no longer be favorited
How do I build Quizzes in Canvas?
- In the blue course navigation, go to "Quizzes"
- Click the +Quiz button then use the Details tab to adjust instructions, time limits, section details, and feedback timing
- Use the Questions tab and +New Question button to add new questions
For more details on this process please visit: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-create-a-quiz-with-individual-questions/ta-p/1248
See also this page on using New Quizzes: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-create-a-quiz-using-New-Quizzes/ta-p/1173
Communicating in Canvas
How do I send an email to students through Canvas?
- In the Global Navigation Menu, click on Inbox
- Select the square pencil icon in the top options bar to compose a new message
- Choose the course, select recipients, and compose your message
For more details on this process please visit: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-send-a-message-to-all-course-users-in-the-Inbox-as-an/ta-p/600
How do I change my Canvas site notifications?
- In the Global Navigation Menu, click on Account then notifications
- Choose settings at the account level or by course using the drop down menu
- Click the icons in the email column to update the individual settings
How do I send an email to just one student?
- Go to your Canvas Inbox and select the "Compose Message" button
- Select your preferred course and then your preferred section
- Start typing a student's name in the To: box and click on your preferred student; compose and send email
For more details on this process please visit: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-send-a-message-to-a-user-in-a-course-in-the-Inbox-as-an/ta-p/602
How do I create a Canvas Announcement?
- Click on Announcements in the left course navigation menu
- Click on the +Announcement button and compose your announcement
- Select your options then Publish
How do I use Zoom inside of Canvas?
- Click on Zoom in the left course navigation menu
- Use the blue Schedule a New Meeting button to schedule your meeting; add meeting logistics and schedule recurring meetings
- Click the Save button at the bottom of the page
For more details on this process please visit: https://community.canvaslms.com/t5/Canvas-Admin-Blog/Using-Zoom-with-Canvas-FAQ/ba-p/261826
Grading in Canvas
How do I access Speedgrader?
- From inside your course, click on Grades in the left course navigation menu
- Find the column for the assignment you want to grade and click on the title
- Click on "SpeedGrader" under the Related Items menu to review students' submissions
How do I give a student(s) extra time on a quiz?
- Open the Quizzes page from the left navigation menu and click on the name of the quiz
- Select "Moderate This Quiz" under the Related Items menu and then click on the pencil icon on the right side of the student’s row
- In the pop-up box, add extra attempt(s) and/or extra time, then Save
How do I assign weights to the course assignments?
- Select Assignments from the left course navigation and click on the three vertical dots next to the +Assignment button
- Select Assignment Groups Weight and check the "Weight final grade based on assignment groups" box
- Add the correct percentages to each Assignment Group, then Save
How do I add a column to the Canvas Gradebook?
- You must create an Assignment in order to add a column to the gradebook
- Select Assignments from the left course navigation menu and then click the +Assignment button
- Enter your assignment settings and then Save; a new column will now appear in the Gradebook
How do I delay posting grades until I've checked all of the homework/quizzes?
- From the Grades page, hover over the assignment column header and click the three dot icon
- Click on the Grade Posting Policy option from the menu, select “Manually” and then Save
- When grades are ready to be released, select the Post Grades option from this menu
Student Canvas FAQs
How do I change my display name in Canvas?
- Log into your SIO Account and click on MY INFO and Edit My Info
- Fill out your preferred name (first name only) and click on Submit
- It will take up to 24 hours for the change to show in your account
If you have questions about this process, please contact us.
How can I change my Canvas Notifications?
- In Canvas navigation, go to ACCOUNT then Notifications
- Select between Immediate, Daily, Weekly and No Notifications for your Account or toggle by class
Find more details on Canvas Notifications at the Canvas Community Site.
If you have questions about this process, please contact us.
How do I access past Canvas sites?
- In Canvas navigation, go to COURSES then All Courses
- Scroll down to the PAST ENROLLMENTS section
- If you'd like access to a site you no longer have access to, please reach out to the instructor directly
Find more details on viewing Canvas courses at the Canvas Community Site.
Access to past courses is decided upon by instructors. If you no longer have access to a site, please reach out to your instructor directly.
If you have questions about this process, please contact us.
How long will I have access to Canvas after I graduate?
You will keep access to Canvas for as long as your Andrew ID is active. Watch for more information on the deactivation of your Andrew ID (post graduation) from the Computing Services team or you can reach out to them.
How can I change which courses show on my Dashboard?
- In Canvas navigation, to to COURSES-->All Courses link
- To favorite a course, click on the STAR next to the title; the star will turn orange
- To unfavorite a course, click on the orange star and toggle it to clear
Find more details on favoriting Canvas courses at the Canvas Community Site.
If you have questions about this process, please contact us.
How do I use LockDown Browser?
- Download the tool before your exam date from the CMU respondus website
- When taking a quiz, launch the browser and sign into Canvas
- When you're done with your quiz, click on the "X" to log out of the browser
Find more details on using Respondus LockDown Browser in this guide.
If you have questions about this process, please contact us.
How can I view the Syllabus Registry?
- Log in to Canvas
- Click on the HELP icon in the left black navigation bar
- Click on the Syllabus Registry link
If you have questions about this process, please contact us.
Student Canvas Tickets Student Canvas Tickets 100% 10 A19 How do I audit a class, can you add me to the Canvas site? How do I audit a class, can you add me to the Canvas site? Turn on screen reader support To enable screen reader support, press ⌘+Option+Z To learn about keyboard shortcuts, press ⌘slash
We cannot add students to Canvas sites without an instructor's permission. If you would like to audit a class, please reach out directly to the instructor of the site.
How do I copy an entire Canvas site?
You cannot copy an entire Canvas site, but you can download individual files directly from the course, print pages as PDFs and/or copy and paste text. Find more details on downloading Canvas files at the Canvas Community Site. Access to past courses is decided upon by instructors. If you no longer have access to a site, please reach out to your instructor directly.