Expertise

Topics:  Design Research, Human-Computer Interaction, Human-AI Interaction, Responsible AI, AI Innovation, AI and the Workforce, Assisting the Disabled Workforce, Interaction with Agents over the Long Term

Jodi Forlizzi is the Herbert A. Simon Professor of Computer Science and Human-Computer Interaction in the School of Computer Science at Carnegie Mellon University. Jodi has advocated for design research in all forms, mentoring peers, colleagues, and students in its structure and execution, and today it is an important part of the HCI community. Jodi studies the ethical impacts of human interaction with AI systems in front-line service industries including healthcare and hospitality. She studies the potential for AI to facilitate purposeful employment for people with disabilities. She also develops methods and tools to ensure that product developers can mitigate ethical harms and bias during product development. Jodi is an ACM SIGCHI Fellow and recently received its Lifetime Research Award. Jodi is also a Senior Advisor to the AFL-CIO Tech Institute.

Media Experience

Jodi Forlizzi on Designing With AI  — The Informed Life Podcast
Jodi Forlizzi is the Herbert A. Simon Professor of Human-Computer Interaction at the School of Computer Science at Carnegie Mellon University. Dr. Forlizzi has a distinguished career as a service designer, researcher, design leader, and academic. In this conversation, we discuss the changing role of design in the face of disruptive new technologies such as AI.

Carnegie Mellon University experts lent expertise to new U.S. artificial intelligence roadmap  — Pittsburgh Business Times
As a talent hub for artificial intelligence and robotics, CMU offered unique expertise to ensure the U.S. can realize the transformative potential of AI while ensuring its safe and responsible use. Jodi Forlizzi, the Herbert A. Simon professor in the Human-Computer Interaction Institute and faculty lead for the Responsible AI Initiative through the university’s Block Center for Technology and Society, testified at the AI Insight Forum on AI Innovation on Oct. 24, 2023. Her statement, which is included in the report released this week, made recommendations to the senators to ensure that innovations in AI are sustainable, responsible and work for workers.

The threat of robot guards is not enough to stop people stealing  — New Scientist
Team member Jodi Forlizzi at Carnegie Mellon University suggests that even dressing the robot up as a security guard, with dark blue suit and badge, would help. “Really subtle changes in how the robot looks or behaves can drastically influence how people interpret it,” she says.

Intelligent machines: Will we accept robot revolution?  — BBC News
Jodi Forlizzi, from the US Human-Computer Interaction Institute, puts it down to human nature. "I think we create narratives and stories about everything in the world: people, robots, spirits, zombies, etcetera that set us in opposition to them," she told the BBC.