Expertise

Topics:  Interpersonal Communication, Crisis Communication, Business Communication, Leadership, Social Media

Industries: Writing and Editing, Education/Learning, Research

Carla Bevins' research focuses on topics related to business communication (written, oral, and digital), leadership and CEO/C-Suite communication, crisis communication, social media and interpersonal communication.

Media Experience

Slow travel: Why is everyone losing it with the laggards?  — https://www.newsobserver.com/living/article302621559.html
Carla Bevins (Tepper School of Business) offered her insight as to why slow travelers at the airport feel like a huge inconvenience. "Crowded airports and the surge in travelers post-pandemic have created a pressure cooker environment," said Bevins.

Comeback Attempt By Former Gov. Andrew Cuomo Has Corporate Parallels  — Forbes
Andrew Cuomo's bid for NYC mayor highlights the potential for political and corporate comebacks. Carla Bevins (Tepper School of Business) noted that effective crisis management requires quick, transparent communication and empathy, ensuring that leaders acknowledge challenges while maintaining credibility.

'People became more entitled': Enough with bad tourists ruining everyone's experience  — USA Today
What's going on? People are making up for lost time after the pandemic, experts said. They're flooding popular destinations but leaving their manners at home. "And that's resulting in disruptive or disrespectful tourist behaviors," said Carla Bevins, an assistant professor at Carnegie Mellon University’s Tepper School of Business.

On 10th Anniversary Of Boston Marathon Bombing, Several Crisis Management Lessons Still Resonate  — Forbes
“When a crisis happens, being prepared is my number one, most important recommendation,” Carla Bevins, an assistant teaching professor of business communication at Carnegie Mellon University’s Tepper School of Business, said via email.

Paypal, PwC, Edelman share internal employee memos about Roe overturn. Here are 5 things to consider when drafting a memo on the abortion decision.  — Business Insider
CEOs can't afford to stay on the sidelines on the issue of abortion, Carla Bevins, a professor of business communication at Carnegie Mellon University, told Insider before the Supreme Court handed down its decision. Companies that choose to remain silent do so to the detriment of employees relying on employers' benefits packages for abortions and aftercare, she said

Post-pandemic travel: Is it OK to ask another passenger's vaccine status or request they mask up?  — USA Today
Carla Bevins, an assistant professor of business communication at Carnegie Mellon University, recommends finding common ground. "Look to find something in common and start a dialogue," she recommends. "Be polite and discreet."

Why Companies Should Practice Responding To Tomorrow’s Crisis Today  — Forbes
Carla Bevins is an assistant teaching professor of business communication at Carnegie Mellon University's Tepper School of Business. She observed that, “Many businesses and organizations have given little thought to the types of crises they may face and even less time on deciding how they will plan for and respond to a crisis.