Professor, Human-Computer Interaction Institute
BioDr. Jennifer Mankoff is a Professor in the Human Computer Interaction Institute at Carnegie Mellon University. She earned her B.A. at Oberlin College and her Ph.D. in Computer Science at the Georgia Institute of Technology. Her research embodies a human-centered perspective on data-driven applications. Her goal is to combine empirical methods with technological innovation to construct middleware (tools and processes) that can enable the creation of impactful data-driven applications. Example application areas include sensing and influencing energy saving behavior, web interfaces for individuals with chronic illness, and assistive technologies for people with disabilities. She helped found the sustainable-chi group. Her research has been supported by Google Inc., the Intel Corporation, IBM, Hewlett-Packard, Microsoft Corporation, and the National Science Foundation. She was awarded the Sloan Fellowship and the IBM Faculty Fellowship.
Mankoff is an expert in residential conservation behavior, and built the edigs.org system which focuses on improving the information economy for tenants, especially pre-lease signing. This work can help tenants make better decisions about infrastructure rather than limiting them to saving energy via small behavior changes. Her research has also explored conservation behaviors in low-income communities, landlord/tenant housing situations, businesses, and developing countries. Her work includes automated techniques for predicting location, selecting questions to ask, and controlling temperature.