The Human Resources Service Center is ready to assist employees with questions concerning onboarding, benefits, Workday and payroll. Frequently asked questions (FAQs) have been provided below to allow for self-service. If you still need help, you can search the knowledge base or submit a request for assistance (Andrew ID login required) and create an HR or Payroll ticket. If an in-person appointment is needed, directions to the HR Service Center and parking are available.
Request a letter to verify your employment at CMU (Andrew ID login required).
Complete the Employment Verification Request Form [pdf] and submit it to the HR Service Center.
Vendors and Third Parties
Submit a written request with the employee's signed authorization to the HR Service Center.
Public Service Loan Forgiveness Employment Certification
- Complete sections 1–2 of the Public Service Loan Forgiveness Employment Certification Form [pdf].
- Contact the HR Service Center at 412-268-4600 to complete sections 3–4 of the form.
- Send the completed form to the U.S. Department of Education, as indicated in section 7 of the form. Retain a copy for your records.