Carnegie Mellon University

Postal Services
Cohon University Center (lower level)
5032 Forbes Avenue
Pittsburgh PA 15213
Main Phone: (412) 
Student Package Pickup Phone: (412) 268-5616

  • Student/SMC mailboxes: To the right of our main entrance and around the corner.
  • Parcel pickup window: To the right of our main entrance, around the corner and down the hall, past the student mailboxes. Door A (for SMC #1000-3999) is on the left. Keep going past Door A and turn left to get to Door B (for SMC #4000 to 7359).
  • Parcel pickup lockers: If you have a package located in the pickup lockers, they are located to the left of our main entrance and down the hall, past the University Stores. Lockers are on the left.

Winter Break Hours

The CMU Postal Serivce will close at 11:00am on December 22, 2022 and will remain closed until January 3, 2023. We will resume normal business hours on the 3rd of January. 

Current office hours (effective January 3rd 2023):
Front Counter: Monday - Friday, 9 a.m. to 4 p.m.
Student Package/Dept Mail Hold Pickup: Monday - Friday, 9 a.m. to 5 p.m.


Please note that Postal Services observes all university holidays.

Postal Services mail will leave at 3 p.m. each business day. Anything received after that time will not leave until 3 p.m. the next business day. Due to the time required to send international packages, we cannot accept any items requiring a customs form after 2:45 p.m. All customs forms must be completed and ready for processing by 2:30 p.m.

Leadership and Staff

Ray Perret
Manager, Postal Services
Don Coffelt
Associate Vice President for Facilities Management and Campus Services

Larry Whiteherse
Assistant Manager

Steven Goldberg
Retail Coordinator

Courtney Lepsch
Student Package Coordinator