Carnegie Mellon University

About Us

Postal Services
Cohon University Center (lower level)
5032 Forbes Avenue
Pittsburgh PA 15213
Main Phone: (412) 
268-2929
Student Package Pickup Phone: (412) 268-5616
post-office@andrew.cmu.edu
Please note that we are unable to participate in student academic projects at this time.

  • Student/SMC mailboxes: To the right of our main entrance and around the corner.
  • Parcel pickup window: To the right of our main entrance, around the corner and down the hall, past the student mailboxes. Door A (for SMC #1000-3999) is on the left. Keep going past Door A and turn left to get to Door B (for SMC #4000 to 7359).
  • Parcel pickup lockers: If you have a package located in the pickup lockers, they are located to the left of our main entrance and down the hall, past the University Stores. Lockers are on the left.
Current Business Hours (effective September 30, 2025):

Front Shipping USPS Counter: Monday - Friday, 9 a.m. to 4 p.m.

Student Package Pick-up/Dept Mail Hold Pickup: Monday - Friday, 9 a.m. to 5 p.m.

 The CMU Postal Service will close for Thanksgiving break.
We will close at 2:00pm on November 26,2025 and
will remain closed on 27th, and the 28th. 
 We will reopen on December 1, 2025 to normal business hours above. 
All items that are expected to be delivered during that time will 
be held by the delivery Company until we reopen. 

Winter Break Hours: Check back for updates in November. Please do not send any perishable items to your SMC mailbox unless you can collect it the same or next business day. All packages delivered during Winter Break will be held until students return in January. 

Postal Services observes all university holidays and closes at 2 p.m. the business day before a holiday.

Postal Services mail will leave at 3 p.m. each business day. Anything received after that time will not leave until 3 p.m. the next business day. Due to the time required to send international packages, we cannot accept any items requiring a customs form after 2:45 p.m. All customs forms must be completed and ready for processing by 2:30 p.m.

Leadership and Staff

Portrait of Ray Perret

Ray Perret
Director, Logistics and Postal Services
rperret@andrew.cmu.edu

Portrait of Larry Whiteherse

Larry Whiteherse
Assistant Manager
larryw@andrew.cmu.edu

Portrait of Steven Goldberg

Steven Goldberg
Supervisor, Retail Operations
steveng@andrew.cmu.edu

Portrait of Courtney Lepsch

Courtney Lepsch
Supervisor, Package Pickup Operations
cgesky@andrew.cmu.edu