Carnegie Mellon University

Benefits FAQs

Why do I get an error when trying to add my dependent in Workday?
The error you are seeing on the "adding a dependent" screen is a result of selecting "Yes" to the "Use this new dependent as a beneficiary?" prompt on the previous screen. Workday does not maintain beneficiary designations. Rather, these are maintained by the vendor. Selecting "Yes" to the beneficiary prompt will cause the relationship field to become disabled on the "add my dependent from enrollment" step. 

Locate the benefit enrollment event in your Workday inbox and proceed by adding your dependent. Then answer "No" to the beneficiary question which is prompted next. If this does not resolve the problem, please contact HR Services for assistance.

How do I view my current benefit elections in Workday?
From your home screen, select the “Benefits” button. Your current elections will be displayed.