Warehouse Services

Storage for CMU Departments

The university's central storage facility has extra shelf space to store items for CMU departments. Items should be prepared and delivered to the warehouse. Stored items should be placed on a pallet and must fit into a shelf space measuring 48” long x 48” wide x 63” tall. The rate for each pallet is $16.98 per month. If items need to be picked up, please submit a service request for an administrative or academic building. Pickup fees will be charged at current truck driver hourly rates. CMU's School of Drama also has dedicated space at the warehouse separate from our central receiving area -- for Drama-related item storage, please contact the School of Drama directly.

Specialty Freight Shipping

Specialty freight shipping services are available for palletized items through the XPO logistics company. The freight is billed by weight, and invoices are issued one month after the shipment. Payment must be made using department Oracle charge codes. Work orders are required for pickup of pallets to be shipped. To make a request, submit a service request for an administrative or academic building, and then email your work order information to urs-penn@andrew.cmu.edu. Regular mailing and small packages should be shipped through CMU's Postal Services.

Bulk Shipping and Receiving

The warehouse can also receive and/or ship large quantities of items (many pallets/bulk) for additional fees. Bulk palletized items needing to be picked up from campus must be palletized by the owning department, and a service request for an administrative or academic building must be submitted to have the items brought to the warehouse. Items are shipped out using the XPO logistics company.

For any purchased items to be received at the warehouse, details about the shipment must be submitted to the warehouse by the department requesting the goods, including:

• Name of the freight carrier delivering the shipment
• How many pallets will be delivered
• The name of the company the pallets are coming from

Freight charges for shipping items from, or receiving items to, the warehouse are charged by weight and are the responsibility of the owning department. Any items stored at the warehouse while waiting to be shipped out or delivered to campus will also be charged monthly storage costs. Please email spipchok@andrew.cmu.edu or call 412-268-1031 for assistance regarding the bulk shipping and receiving process.

Pickup and Removal Services

We also offer bale pickup and recycled pallet pickup services. To request removal of these items, please submit a service request for an administrative or academic building, and then email your work order information to urs-penn@andrew.cmu.edu. Pickup fees will be charged at current truck driver hourly rates. 

Sensitive Document Destruction

Bulk document shredding is available through Gateway recycling for documents stored in 25 or more banker boxes. Boxes must be neatly stacked, waist high, on a pallet. Please submit a service request for an administrative or academic building to have the pallets picked up and brought to the warehouse.

Custodial Supplies

To order custodial supplies directly from our warehouse, please complete the following steps.

• Submit a service request with your details and a department charge string. Once the request is approved, a work order number will be emailed to you for use in your materials order.
• Open the storeroom catalog and select the Warehouse Catalog option.
• In the Requested By field, select your name if you are an FMS employee. If you are not an FMS employee, select "Use Unlisted User" and enter your Andrew ID.
• Select your desired Ship Location and enter Delivery Location details.
• Enter your desired Quantity and select the "Add to Cart" button.
• Add more items, if desired. Work order number(s) and item quantities can be added/updated directly in your shopping cart.
• Click the "Submit" button to view a summary of your order. In the summary window, you must enter/verify your email address. You can also choose to cancel, go back and revise, or confirm your order here.
• Once your order is confirmed and submitted, a copy of it will be emailed to you.

Forklift Training

The warehouse can provide the space and equipment to support forklift operating classes. We have a conference room that can be used as a classroom, and forklifts that can be used for the hands-on training and certification process. The supplier we use for these classes is Langer, which requires at least three people per class conducting the on-site formal training and certification session. There is no charge to use the warehouse space, but the requesting department must set up the training with Langer, pay for the class and provide any refreshments. Please email spipchok@andrew.cmu.edu or call 412-268-1031 for space availability and details.