Carnegie Mellon University

Custodial Services

Custodial Services promotes community health and infection prevention and control by maintaining a consistent, thorough and deliberate cleaning process. Custodial services utilizes EPA-approved disinfectant to sanitize all high-touch surfaces. Keep reading to learn more about our cleaning schedules, cleaning term definitions and details of services by area. 

For Requests, Concerns or Space-Usage Modifications

You can speak to our Clean-It Customer Service Rep directly by calling 412-268-2036 between 7:30 a.m. and 3:30 p.m., Monday-Friday. If you have a specific request or will be using a space outside of normal occupancy, please contact Custodial Services at cleanit@andrew.cmu.edu so that we can adjust services accordingly. 

Cleaning Term Definitions

  • Cleaning: The removal of dirt and debris from surfaces.
  • Custodial Services: A custodian whose responsibility it is to conduct the full range of cleaning and sanitizing, deep cleaning when necessary, removing trash and recycling, and restocking paper supplies and soap in kitchenettes and restrooms. Vacuuming and mopping is typically performed at a set interval based on space type.
  • Porter Services: A custodian who works during the day and is responsible for ensuring the facility is clean and presentable to the campus community by performing cleaning tasks, such as sanitizing high-touch surfaces, removing trash and recycling, and restocking paper supplies and soap in kitchenettes and restrooms.
  • Sanitizing: The reduction of germs and viruses on surfaces to sanitary levels.

 

300 South Craig Street
407 South Craig Street
Alumni House
Ansys Hall
Baker-Porter
Bramer Hall
CFA
CIC Building
CUC (Jared L. Cohen University Center)
Cyert Hall
Doherty Hall
Facilities Management Services Building 
Gates Hillman Centers
GATF Building  (4615 Forbes)
Hamburg Hall
Hamerschlag Hall
Hunt Library
INI Building (4616 Henry St.)
Mellon Institute
Margaret Morrison Carnegie Hall
Newell Simon Hall
PTC (Pittsburgh Technology Center)
Purnell Hall
Roberts Hall
Scaife Hall
Scott Hall
Skibo Hall
Smith Hall
TCS Hall
Tepper Building (GSIA)

UTDC Building (4516 Henry Street)

Warehouse @ Penn Avenue
Warner Hall
Wean Hall

 

*Please note that service days may be modified during holiday weeks. 

Weekday Services (Monday thru Friday):

  • Instructional Spaces and Classrooms

    • Stocked with disinfectant wipes for individual usage

    • Nightly custodial service

  • Restrooms, Public Spaces, Common Areas
    • Portered daily
    • Added use of electrostatic sprayer by porters to sanitize large surface areas
    • Nightly custodial service
      • Exceptions – Baker-Porter offices, PTC, SEI, INI, and UTDC receive custodial services during daylight hours.
  • Departmental Spaces Including Lounges, Conference Rooms and Kitchenettes
    • Portered daily
    • Added use of electrostatic sprayer by porters to sanitize large surface areas
    • Nightly custodial service
      • Exceptions – PTC, SEI and III receive custodial services during daylight hours.
  • Offices
    • Weekly custodial service to include mopping/vacuuming of flooring and emptying trash.
    • Refer to the building list below for the specific office cleaning schedule per building.
  • Labs
    • Cleaned based on occupancy and usage in coordination with department as requested.

Weekend Services:

  • Instructional Spaces and Classrooms
    • Portered daily
    • Stocked with disinfectant wipes for individual usage
  • Restrooms, Public Spaces, Common Areas
    • Portered daily
    • Added use of electrostatic sprayer by porters to sanitize large surface areas

Athletic:

  • Portered daily (7 days per week)
  • Nightly Custodial Service
  • Added use of electrostatic sprayer by porters to sanitize equipment and large surface areas

Childcare:

  • Portered daily (5 days per week, based on operating hours)
  • Nightly Custodial Service (Sunday night through Thursday night)

Dining:

  • Portered daily (7 days per week)
  • Nightly Custodial Service

Health Services:

  • Portered daily (5 days per week, based on operating hours)
  • Nightly Custodial Service (Sunday night through Thursday night)

Custodial Services implements a quality management system defined by the Cleaning Industry Experts – ISSA. It’s a comprehensive framework with emphasis on six principles. CMU Custodial Services received the Cleaning Institute Management Standard (CIMS) certification with Honors and Green Building certification in 2018, 2020 and 2022. 

Cleaning Institute Management Standard (CIMS) certification logo and principles