Carnegie Mellon University

Our reputation is our stamp on every piece of mail we deliver.


This site will familiarize you with the mail services offered at Carnegie Mellon University Postal Services. We hope it will assist you in obtaining the best possible mailing results in the most cost-effective manner.

We will accomplish this by empowering and training our staff to work as a team with continuous improvement as our team goal.

We are here to help you and will be happy to answer questions and assist you in successfully planning and completing your projects.


May 22nd, 2019 Change of Hours

Carnegie Mellon University Postal Services, including the contract USPS Post Office and SMC Package Pickup Window, will close from 11:30am to 1:30pm on Wednesday May 22nd, 2019 for the CMU Community Picnic. Please visit a local USPS Post Office during this time for any USPS services. We will resume normal hours at 1:30pm. We apologize for any inconvenience.

2019 Move-Out Saturday Hours

The Carnegie Mellon University contract USPS Post Office will be open on Saturday May 11th, 2019 and Saturday May 18th, 2019 for your convenience. We will be open from 9:00am to 4:30pm (closed for lunch from 1:00pm to 2:00pm) both days. Please note that we cannot accept Registered Mail or Express Mail on Saturdays. Any items sent on either Saturday will not leave campus until the following Monday afternoon. The hours for the SMC Package Pickup Window will remain unchanged.

Addressing Mail to CMU Faculty and Staff

Please be sure to double-check your address when sending mail/parcels to your campus location. Any mail/parcels that do not contain enough information will be returned to the sender. The correct format for addressing mail to a department is:

Department, Building Abbreviation, Room #
Carnegie Mellon University
5000 Forbes Avenue
Pittsburgh, PA 15213

Mail/parcels with addresses that do not contain the name and department will be returned to the sender. The line containing "Carnegie Mellon University" may be omitted if necessary for space limitations. Additional information regarding departmental mail can be found here.


2019 Saturday Schedule for SMC Package Pickup

We have released a full list of our 2019 Saturday hours for the SMC Package Pickup Window. If you have any questions or concerns, please contact us.

Personal Packages for Faculty and Staff

Personal packages destined for faculty or staff should not be addressed to a campus location. Having personal packages sent to campus locations, especially during the holidays, can overload the campus mail system. This can lead to significant delays for items deemed time-critical and essential to the operation of the university. Convenient and secure SMC mailboxes are available to rent in order to receive personal packages on campus.

Medical and Time-Critical Items

Please be sure to use your correct address when sending medical and time-critical items to your campus location. Any mail or parcels bearing an address that does not contain enough information for delivery will be returned to the sender. Faculty and staff deliveries must include the name, department, building abbreviation, and room number. Mail or parcels destined for an SMC must include the name and SMC within the address. Please verify that the sender has the correct information before placing an order so that the mail or parcel is able to be delivered correctly and in a timely manner.