Carnegie Mellon University
Facilities Management Services  ›  About Us

Facilities Management Services (FMS) includes leadership, custodial, emergency restoration, operations, customer service, engineering, business and information technology teams.

Facilities Management Main Location
FMS Building (physical plant), 2nd Floor, in the hollow between the Mehrabian Collaborative Innovation Center and Scott Hall (view on map)

Service Response Center
(24/7 Facilities Service and Support)
412-268-2910
fixit@andrew.cmu.edu

Custodial Services
412-268-2036
cleanit@andrew.cmu.edu

Business Operations Location
205 South Craig Street, Pittsburgh, PA 15213

View our teams

Parking for Our Main Location

Enter the Mehrabian Collaborative Innovation Center (CIC) garage from South Neville / Boundary streets, park on the G4 level and exit across the plaza to reach the FMS Building. If you are traveling on the 61 A, B or C bus, get off at South Craig St. and walk east along Forbes Ave. over the Forbes Street Bridge. Then, turn right at CIC and walk south to the steps down to the FMS Building. Our offices are on the second floor.

Join us!
Learn about jobs with FMS

Need local help? View a list of campus Facility Coordinators by area.

Leadership

Portrait of Don Coffelt

Don Coffelt 
Associate Vice President for Facilities Management and Campus Services
412-268-3415
Fax: 412-268-8976
dcoffelt@andrew.cmu.edu

 

Portrait of Steven Guenther

Steven Guenther
Assistant Vice President for Facilities Management and Campus Services & University Engineer
412-268-4948
sgue@andrew.cmu.edu

*2020 Andy Award recipient*

Portrait of Martin Altschul

Martin Altschul
Director of Strategic Facilities Initiatives
412-268-2529
Fax: 412-268-8976
ma3q@andrew.cmu.edu 

Portrait of Charity Anderson

Charity Anderson
Director of Facilities Operations
412-268-6713
Fax: 412-268-8976
caanders@andrew.cmu.edu

Portrait of Roy Farkas

Roy Farkas
Director of Business Operations
412-268-6154
Fax: 412-268-1611
rf2k@andrew.cmu.edu

Portrait of Jeremy Smith

Jeremy Smith
Director of FMCS IT,
Director of Enterprise Space Information Management
412-268-8664
jcsmith@cmu.edu

Portrait of Shannon Wetzel

Shannon Wetzel
Director for Client Services 
412-268-6332
swetzel@andrew.cmu.edu 

Portrait of Ron Cunningham

Ron Cunningham
Principal Project Manager 
412-508-9575
rcunning@andrew.cmu.edu

Custodial Services

Terry McMurtry
Assistant Director for Custodial, Waste and Recycling
412-268-9106
Terri Flinder
Customer Service Manager
Doug Hastings
Site Operations Manager
 

Contact Custodial Services at
 cleanit@andrew.cmu.edu

Emergency Restoration and Project Management

Ron Cunningham
Principal Project Manager 
12-508-9575

Jenn Rogers
Project Manager
412-268-1964
Thom Thornton
Project Manager
412-268-8363
tt2g@andrew.cmu.edu

Logistics and Supplies

Ray Perret
Director of Logistics
412-268-2928
Shawn Besselman
Purchasing Agent
412-268-8608
sbesselm@andrew.cmu.edu
Sherry Pipchok
Supervisor, Central Warehouse and Distribution
412-268-1031
Kevin Smith
FMS Storeroom Manager
412-268-2035
kevins3@andrew.cmu.edu
Josh Sutton
Purchasing Agent
jsutton@andrew.cmu.edu

Operations - Leadership

Charity Anderson
Director of Facilities Operations
412-268-6713
caanders@andrew.cmu.edu

Operations - Campus Support

Lenny Libbon
Assistant Director
412-268-6148
ll1r@andrew.cmu.edu 

George Innocenzo
Life Safety & Access Control
412-268-7381
Terry McMurtry
Custodial
412-268-9106
Michael Puharhic
Central Utility (MEP) Supervisor
412-268-5647
Alaine Smith
Operations Administrator
412-268-1355
Jason Sturges
Structural Shop/Events
412-268-8158

Operations - Zone Managers

Thomas Emanuele
Housing Zone
412-268-7116
Bob Giffen
Kyle Henderson
Campus-wide 2nd & 3rd Shift
Ralph Hilbert
East Zone
412-268-6147
Rich Jenks
Mellon Zone
412-268-9052
Bob Ossman
Mark Wesolosky
Grounds Zone and Fleet

View our facilities maintenance zones

Service Response Center

Shannon Wetzel
Director for Client Services 
412-268-6332
Sandy Probola
Administrative Coordinator
412-268-2910
Randi Senchur
Coordinator of Client Services
412-268-6329
Toni Sopel
Customer Service Representative 
412-268-2116
Frank Varrati
Senior Administrative Coordinator
412-268-8692

Contact the Service Response Center at fixit@andrew.cmu.edu

University Engineer

Steven Guenther
University Engineer
412-268-4948
Mike Frenak
Commissioning Engineer
Bob Penn
Metering and Automation Systems Engineer
412-268-1501
Deborah Steinberg
Green Practices and Sustainability Manager

Business Operations

Roy Farkas
Director of Business Operations
412-268-6154
Fax: 412-268-1611
Shannon Giannoutsos
Financial Manager
412-268-7189
Fax: 412-268-1611
Eleni Andrulonis
Accounting Assistant
412-268-2917
Adam Nero
Senior Financial Analyst
412-268-1177
Helen Smith
Accounting Assistant
412-268-5854
Christopher Zupan
Purchasing Agent
412-268-1521

IT Support for Facilities Management and Campus Services

Jeremy Smith
Director of FMCS IT
412-268-8664
Jenna Hovis
Associate Project Manager
412-268-8241
Denise McConnell
Senior Systems Analyst
412-268-6093
Ivo Mrsic
Applications Analyst
412-268-2523
Rachel Walter
Associate Applications Specialist
412-268-6150
Cameron West
Associate Applications Analyst
412-268-5073