Carnegie Mellon University

Modifed & Remote HUB Services

Fall 2020 & Spring 2021

To help mitigate the spread of COVID-19 and adhere to university and public health and safety guidelines, The HUB will continue offering remote services only and the physical student service center will remain closed until further notice. ID Card services have been further modified for the fall 2020 and spring 2021 semesters.

Listed below is a comprehensive guide to HUB services currently being offered. Thank you for your understanding and patience.  

Email or call 412-268-8186.

View Liaison Contact Info

Email your liaison directly or schedule via ScheduleOnce in SIO (under Contacts). All appointments will take place via phone or Zoom.

Schedule an Appointment

Scan or take a photo of your completed and signed form, and email it to

Go to HUB Forms

Online payment options are available. Cash payments have been temporarily suspended. We do not suggest mailing check payments, as postal services and receipt of your payment may be delayed.

Learn about online banking

Enroll in electronic refunding for all future refunds you expect to receive.

Student Account Refunds

All transcript orders should be placed through Credential Solutions via SIO. When ordering verifications through SIO, please select the PDF option for delivery. Fax and U.S. mail options are unavailable at this time.  

More About Student Records

The HUB will offer appointment-only ID Card services for fall 2020 and spring 2021. Learn more.

Schedule an appointment