Carnegie Mellon University

The HUB

Division of Enrollment Services

The HUB

About Enrollment Services

The Division of Enrollment Services includes seven administrative departments: The HUB, University Registrar's Office, Student Financial Aid, Student Accounts Office, Summer Studies, Enrollment Systems, and the Office of International Education. The division leads and delivers integrated administrative services that support students' academic goals from enrollment through graduation. Our staff strives to champion collaborative administrative services and counsel for all CMU campuses and programs in alignment with the university's strengths in technology and effectiveness.

The HUB

The HUB
The HUB staff delivers comprehensive service and counsel to students and families regarding financial aid, billing and payment, and registration and records. In direct support of student enrollment and persistence, The HUB offers students and families highly integrated information through personal attention and technologically responsive tools in a professional, forward-thinking, and accessible environment.

University Registrar's Office

The University Registrar's Office performs the essential roles of administering the collection and maintenance of student records, ensuring their accuracy and integrity, and enforcing academic policies while providing the best possible services. The University Registrar's Office aspires to provide exceptional, environmentally-conscious services, while anticipating and meeting growing customer requirements with innovative processes, training and self service applications. The office strives to foster and promote an environment of professional development and appreciation.
University Registrar's Office

Student Financial Services

Student Financial Services

Student Financial Services encompasses the Student Accounts Office and the Student Financial Aid Office. 

The Student Accounts Office processes and invoices all student-related financial activity and manages the corresponding student financial obligations resulting from this activity. The office strives to serve students by accurately reflecting and communicating these financial obligations, providing timely and consistent responses to inquiries, and instilling financial responsibility and accountability with clear and concise guidance.

In alignment with the university's enrollment goals, Student Financial Aid consistently optimizes the utilization of all financial aid resources in order to recruit and retain a high quality and diverse student population. 

Student Financial Aid strives to deliver superior services that exceed the expectations of students, parents, and internal and external constituencies. Our office identifies, creates and delivers strategies that facilitate the integration of financial aid policies, which align with current and future university recruitment, retention and enrollment priorities.

Office of International Education (OIE)

The Office of International Education (OIE) is committed to supporting, promoting and celebrating individuals in an intercultural environment. The OIE staff advocates for and facilitates international and cross-cultural experiences, perspectives and initiatives. OIE promotes and manages study abroad and acts as a liaison to the university for international students, researchers and professors.

Photo of Zanzibar, Tanzania by Daryl Bright (CFA)

Summer Studies

Summer Studies

The Summer Studies office strives to promote a summer session that supports students in meeting their academic, personal and professional goals. Since it was established in summer 2012, Summer Studies has created a more vibrant summer environment. Visit the Summer Studies website for information about summer opportunities.

Enrollment Systems

The Enrollment Systems department is charged with orchestrating the evolution of the Student Services Suite (S3) and related systems. As system administrators, business analysts and web developers, our department supports Carnegie Mellon University's student information system applications.
Additionally, the goal of Enrollment Systems is to provide IT support and interface between and among the various student-system linked owners/users and the central IT technicians. This constantly-evolving group's work serves an integral role in the success of the entire Enrollment Services division and our partners.
Enrollment Systems

Our Vision & Mission

Actively contribute to the attainment of educational goals for all CMU students across the globe.

Our staff and services support student success daily and through each stage of enrollment.