Carnegie Mellon University

Consumer Information

The Higher Education Act of 1965, as amended by the Higher Education Opportunity Act of 2008 (HEOA), requires institutions of higher education that participate in federal financial aid programs (e.g., federal loan programs, Pell grants, Federal Work-Study) to make available to students, parents, and others, specific information about their colleges and universities. This reporting ranges from general information about an institution, to its educational programs and services, to its policies, and to its student outcomes.

Using guidance from the National Postsecondary Education Cooperative (NPEC), Carnegie Mellon has provided this information in one document: Student Consumer Information Disclosure (pdf) (updated May 26, 2020)

Parents and students are welcome to contact Lisa Krieg, Associate Vice President and Director of Enrollment Services, at krieg@andrew.cmu.edu for questions regarding any reporting area or to request a paper copy of the Student Consumer Information document.

A comprehensive list of consumer information about various types of programs, services, policies, and people at Carnegie Mellon may be viewed on the Middle States Accreditation website. 


Distance Education, State Authorization and Reciprocity Agreement (SARA)

The State Authorization Reciprocity Agreement (SARA) is an agreement among member states, districts, and territories in the United States, which establishes national standards for interstate offering of postsecondary distance education courses and programs. It is intended to standardize the process of offering online courses and programs by postsecondary institutions located in states other than the state in which the enrolled student(s) are residing. SARA is overseen by a national council (NC-SARA) and administered by four regional education compacts.

Carnegie Mellon University has been approved by the Commonwealth of Pennsylvania to participate in NC-SARA and was accepted as a SARA institution on May 2, 2017; additionally, Carnegie Mellon secured approval through NC-SARA on May 18, 2017. Carnegie Mellon University is listed as an approved, participating institution on the NC-SARA website (http://www.nc-sara.org/). At this time, 49 of the 50 United States are SARA members. California is not a member of SARA; however, Carnegie Mellon is able to offer online education to California residents.

Except where prohibited by applicable law, students who reside outside of the United States generally are not restricted from enrolling in our online programs. Some online programs do require in-person attendance at one of Carnegie Mellon’s teaching locations (e.g., Carnegie Mellon’s Pittsburgh, Pennsylvania campus) for short portions of the program. Students interested in enrolling in a specific online program are encouraged to contact the person designated by the online program for questions about the program's requirements or enrollment.  


Additional Information

Students should first attempt to handle complaints in consultation with their academic department and the university's Vice Provost for Education. Unresolved complaints may be directed to the official complaint agency in the state or U.S. territory in which your state (or U.S. territory) is located. Through the university’s participation in the State Authorization Reciprocity Agreement (SARA), you may access contact information for your state agency and instructions for filing complaints in your state using the SARA State Authorization Guide at https://nc-sara.org/guide/state-authorization-guide. If your state's complaint process is inadequate, complaints may be directed to the official complaint agency in the state or U.S. territory in which your CMU campus, additional location or other instructional site is located.

The Higher Education Opportunity Act of 2008 (H.R. 4137) (HEOA) was signed into law on August 14, 2008. This law mandates that we provide you with additional information in a variety of formats.

We have posted information relevant to financial aid on this page so that it is easily accessible to students, parents and the general public. View the HEOA disclosures.

Carnegie Mellon's Institutional Research & Analysis provides in-depth information regarding graduation and retention rates. View the IR and A website for the most recent information.
The Written Arrangements document provides information regarding written arrangements between Carnegie Mellon University (CMU) and any institution(s) that provides a portion of a CMU degree program to students enrolled at CMU. CMU enters into such agreements to enrich the educational experiences offered to its students.

Under the code of federal regulations (CFR) 600.9(c)(2)(iii) regarding state authorization requirements, an educational institution must make a determination regarding the state in which a student is located at the time of the student's initial enrollment in an educational program and, if applicable, upon formal receipt of information from the student, in accordance with the institution's procedures, that the student's location has changed to another state. Students are expected to review and update their off-campus residence and their permanent address in Student Information Online (SIO) at the beginning of each academic year and when they change their local and/or permanent addresses. For purposes of state authorization requirements, student location will be determined based on information in the Carnegie Mellon Student Information System (S3) in the following order:

  1. Student’s academic program code and;
  2. Student’s campus address, or;
  3. Student’s off-campus residence (if #1 and #2 cannot ascertain location) or;
  4. Student’s permanent address (if #1, #2, and #3 cannot ascertain location).

Effective July 1, 2019, Carnegie Mellon University decided to execute the U.S. Department of Education's Early Implementation of the Rescission of the Gainful Employment Rule. Institutions that implement early are no longer required to post the Gainful Employment disclosure template and may remove the template and any other Gainful Employment disclosures that were previously required from their webpages. For more information, please contact the Student Financial Aid Office at 412-268-1353.

Carnegie Mellon University selects its first-year students from a large group of very qualified candidates. Carnegie Mellon does not collect or review criminal history information as part of the undergraduate admission process. However, individuals who are admitted to Carnegie Mellon will be required to disclose any past criminal conviction as a part of the enrollment process.

During the enrollment process, if a student discloses a criminal conviction, the information will provided to the Associate Vice President for Community Standards and Diversity Initiatives in Student Affairs. Per the policy for Review After a Charge or Conviction of a Crime, the Office of Community Standards and Integrity will review any applicable matters in accordance with the university community standards process outlined in The Student Handbook, The Word. Students are not required to disclose arrests and/or charges that did not result in a conviction or any matter that was adjudicated as a juvenile delinquent or with youthful offender status. Additionally, students are not required to disclose any criminal conviction that has been expunged, sealed, overturned, annulled, pardoned, destroyed, erased, impounded or otherwise required by law or ordered by a court to be kept confidential.