Carnegie Mellon University

OHR is working to meet the need for virtual tutors for children of CMU community members via the CareLink platform. Learn more about the virtual tutoring initiative

Family Care for COVID-19

The Office of Human Resources is supporting the university's decision to offer temporary child care services due to the ongoing impact of COVID-19. Based on recommendations from the Family Care Advisory Committee and in response to the recent Temporary Child Care Needs Survey, these services will offer families additional flexibility.

CMU faculty, staff and graduate students are eligible for four new, temporary child care services:

  • Flexible child care for children ages 24 months to five years
  • Full-day on-campus proctoring for children ages six to 12 years in online schools
  • Kindergarten Proctor and Play for for children currently enrolled in fully remote, mostly asynchronous kindergarten
  • Family and child care concierge service
  • Members of the CMU community can also take advantage of virtual tutoring through CareLink, the university's service-sharing platform

Refer to the sections below to learn more, including how to register for these services. If an undergraduate student needs assistance, please contact the concierge specialists at hrfamilycare@andrew.cmu.edu for guidance regarding alternatives.

CMU faculty, staff and graduate students are eligible for this service that provides scheduled flexible child care for ages 24 months to five years old.

Before scheduling a day and time, you must complete your registration. The registration page details the required paperwork and the process for establishing payment via payroll deduction. Once your registration is complete, you will receive a link to schedule your desired day(s) and time(s).

Details:

  • Cost: $5/hour
  • Hours of service (Monday–Friday) — two sessions per day:
    • Morning Session: 8–11:30 a.m.
    • Extended Day Session: 8 a.m.–3:30 p.m.
  • Minimum/Maximum sessions/hours per week:
    • Minimum = three sessions per week

    • Maximum = five sessions per week

    • The maximum number of hours may be increased and will be determined based on demand. The goal is to provide a service to as many families as possible.

  • Location: 6555 Penn Avenue, Pittsburgh, PA 15206
    • Note: This service is not part of the Cyert Center for Early Childhood Education program.

  • Frequently Asked Questions [pdf]
  • Facility Photos — Penn Avenue location [pdf]
  • Email: hrfamilycare@andrew.cmu.edu

Starting on October 14, 2020, CMU faculty, staff and graduate students are eligible for this service that provides scheduled full-day proctoring in an on-campus location for ages six to 12 years old in online schools.

Before scheduling a day and time, you must complete your registration. The registration page details the required paperwork and the process for establishing payment via payroll deduction. Once your registration is complete, you will receive a link to schedule your desired day(s).

Details:

Starting on October 14, 2020, CMU faculty, staff and graduate students are eligible for this service that provides an option for children currently enrolled in fully remote, mostly asynchronous kindergarten.

Before scheduling a day and time, you must complete your registration. The registration page details the required paperwork and the process for establishing payment via payroll deduction. Once your registration is complete, you will receive a link to schedule your desired day(s) and time(s).

Details:

The family and child care concierge service is available now to CMU faculty, staff and graduate students to provide information, support, guidance and education on all dependent- and care-related topics by leveraging current resources available to campus.

The concierge service can assist with finding:

  • In-home care and/or tutoring (individualized or group sharing)
  • Child care or tutor sharing groups
  • Care for a sick child
  • Online proctoring for school-aged children
  • Other child care related services as needed
  • Other types of family care (elder, pet, home, etc.)

Details:

As children continue to learn remotely or in a hybrid model, many are in need of extra support with their school work. Therefore, parents, our faculty and staff members, are in need of tutoring services – primarily virtual – for their children.

The Office of Human Resources has launched a virtual tutoring initiative in partnership with CareLink. CareLink is a platform that allows talented members of our community to share their services with others in need of help.

There are many members of the CMU community – primarily students, but also faculty and staff – that are offering these services right now. To view these virtual tutoring profiles, login to CareLink, and click “Find Help” at that top right hand of your screen. From there, you can click “Search Profiles,” and you can look at current CMU community members offering tutoring services.

Can’t find what you need? You can always post a specific job by clicking on the “Post a Job” link within the “Find Help” tab. CareLink is also a way to find help for your other needs – babysitting, house care, pet care, etc. CareLink is a way for our community to connect, to support one another, and to embrace our shared talent. Visit CareLink today for more information. 

For more information, please review CareLink technical resources. If you have any additional questions or concerns, please reach out to hrfamilycare@andrew.cmu.edu

  • CareLink Technical Resources [pdf]: A quick guide that provides CareLink users more information about how to utilize the system including posting jobs and posting profiles.