Carnegie Mellon University

Frequently Asked Questions

Who do the Flexible Work Arrangement Guidelines apply to?
The flexible work arrangements apply to staff members.

How will I know what my work arrangements are?
Supervisors will notify staff members of their work arrangements based on business needs. It is expected that supervisors will work with staff on any specific, reasonable flexibility needs.

How are work arrangements determined?
Supervisors determine work arrangements based on the business needs of the unit and specific flexibility needs of the staff member, while taking into account the division’s ability to deliver on the mission of the university.

When do the new work arrangements go into effect?
The new work arrangements go into effect on January 1, 2023, unless you are provided a different date by your supervisor.

Where can I find additional information and resources regarding flexible work arrangements?
Additional information and resources can be found on the HR website.

What are the guiding principles for how we will work?
The guiding principles for how we will work are:
1. Advance the mission of the university.
2. Support the effectiveness of teams and individuals.
3. Recognize and appreciate the benefits of being physically together.
4. Value the opportunity for flexibility.

What are the guidelines for staff work arrangements?
Staff work arrangements should be either fully in person or hybrid with each staff member in person at least three days per week. If exceptions are needed, supervisors should work with their VP/dean and follow the exception process.

If I have any concerns or questions about my work arrangement, who should I talk to?
Staff should talk to their supervisor if they have questions about their work arrangement. Staff can also reach out to their HR business partner.

What resources are available for staff members who work in open spaces?
Staff members who work in open spaces may need headsets or other equipment for Zoom meetings; they should talk to their manager about reasonable equipment or other resource needs.

If there are unassigned office spaces in your building that could be made available for Zoom meetings or calls, managers may advise if they can be made available for this purpose.

What options do I have when parking on campus?
CMU offers a variety of parking locations and types across campus. Faculty, staff and students can pay by the hour in parking locations open to visitors or apply for a parking permit in one of our garages or lots. In addition to the standard five-days-per-week permits, some parking locations also offer three-day and two-day options to provide additional flexibility for those whose commutes may vary throughout the week. View the parking permits webpage for additional details and current permit rates.

Why is there a waitlist for some parking locations and permit types?
The university maintains a balance of permit types by location to keep as many spaces in use as possible while also offering flexibility to the CMU community. When popular options reach capacity, waitlists are created to help hold your spot in line. Lists and leases are reviewed monthly, and when a spot opens up in a waitlisted location, it is offered to the next person on the list. There are permits currently available. Faculty, staff and students can log into their parking account to view available options.

What options do I have to get to campus if I don’t want to drive?
Carnegie Mellon has an agreement with Pittsburgh Regional Transit (PRT) to allow our faculty, staff and students to ride PRT busses, light rail and inclines using their CMU ID card. View for transit details and schedules. Those living in Oakland, Squirrel Hill and Shadyside can also use CMU’s shuttles and evening escort service.

What if a staff member is required to come into the office on days other than set team days (e.g., for meetings, events or due to travel)?
Staff should discuss this with their supervisors, but it is likely these would be additional in-person days, rather than alternatives. It is at the manager’s discretion whether schedules can be adjusted based on business needs.

When and how might work arrangements change again?
Supervisors will communicate specifics regarding work arrangements with staff members. While we expect this guidance to be in place through at least 2023, individual work schedules are always subject to supervisor approval, consistent with job function and business needs. Work arrangements will be assessed on a regular basis and adjustments may need to be made.

What support will be available for those who have concerns about COVID-19?
COVID-19 rapid antigen at-home test kits and KN95 masks will continue to be available from campus vending machines until supplies are depleted. While facial coverings are currently optional in university facilities, supervisors and teams should be respectful of colleagues who wish to wear facial coverings.

These guidelines are focused on staff. What about faculty?
The Provost’s Office is working with faculty leaders on guidance for faculty.