PaymentWorks FAQs Now Available

The Finance Division has published a comprehensive set of PaymentWorks Frequently Asked Questions (FAQs) to support campus partners in navigating CMU’s supplier onboarding process. As PaymentWorks continues to streamline how suppliers submit sensitive information and how the university validates and approves new vendors, these FAQs offer clear guidance on common questions, timelines, and best practices.

The new resource covers a wide range of topics, including:

• Benefits of using PaymentWorks
• How to access the system
• Roles and responsibilities for inviting suppliers
• Honorarium processing
• Common reasons registrations are returned
• Supplier updates, reactivations, and banking verification
• Support for foreign suppliers
• How vendors update their information

Whether you work regularly with suppliers or only initiate onboarding occasionally, these FAQs are designed to help you work more efficiently and avoid delays in the purchasing and payment process.

Visit the PaymentWorks FAQs to learn more and stay informed about the latest guidance.

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