Faculty Course Evaluations FAQs
Why have a faculty evaluation?
Who is running the Faculty Course Evaluation process?
The university has contracted with an independent company (Gap Technologies) to survey students' course experiences. Gap Technologies was chosen by Enrollment Services and Computing Services as our partner in this process. They and their software application, SmartEvals, have met specific privacy and security standards in compliance with the Carnegie Mellon Information Security Office and with Computing Services. As in the past, Enrollment Services will be administering the survey, creating and sending the initial and reminder emails, as well as monitoring the assessment process.
What will be shared with Gap Technologies?
In this partnership, we will only be sharing your Andrew user ID, first name and your course(s) with Gap Technologies.
What about the security and privacy of the survey data I provide?
All of the survey data you provide is the property of Carnegie Mellon. It will only be accessible to authenticated users. In addition, Gap Technologies agrees not to re-disclose such information without the express written consent of Carnegie Mellon. Gap Technologies will not use any information provided directly or indirectly by Carnegie Mellon or users for any use other than administering the survey for our use. Gap Technologies and their software application, SmartEvals, have met specific privacy and security standards in compliance with the Carnegie Mellon Information Security Office and with Computing Services.
Does anyone really look at and think about what we write?
YES! An overwhelming majority of instructors read and seriously take your feedback to heart. Your feedback can lead faculty to revise teaching methods, change textbooks, revise assignments and make other changes to help you learn. Department Heads and Deans also review the feedback and use this information as one measure of teaching that contributes to decisions concerning faculty promotions.
Why do I have to authenticate using my Andrew ID?
The system uses your Andrew ID to identify the courses you are enrolled in and to ensure that you have the opportunity to assess your courses. No personally-identifying information appears anywhere on the final FCE data.
How will my privacy be protected?
The university takes your privacy very seriously, and all reasonable precautions to protect it are being taken. View the complete privacy statement.
How will this affect my grades?
Your feedback will have no impact on your grade whatsoever. Instructors do not get to view any of the results until after final grades are submitted and they cannot associate your responses with you. Completing the evaluations are voluntary, but they are your one opportunity to have a voice and an impact on the quality of education at Carnegie Mellon. Just like you, instructors can't learn and improve unless they get feedback about how they are teaching.
How long does the evaluation take to complete?
We have found that, on average, students take about 1 - 2 minutes to complete the form. Your time may be less or more, depending on how many comments you make and the length of your comments.
What happens to my evaluation after I submit it?
After you submit your feedback, your responses, without any personal identifiers, will become part of the database for your class. After final grades are submitted, your instructor will be able to look at the aggregate data for each question (the distribution of responses, the mean and median), the comments, and the responses on individual forms (without any identifiers).
Can I see the ratings for my instructor and course?
YES! Soon after final grades are submitted come back to this website, and click on "View Results" to view the ratings for your course and instructor as well as all other courses and instructors. For this information to be useful to you as a student, it is important that a high percentage of students fill out the evaluations.
Why don't I see my course? I've logged in but one of my courses does not show up - what do I do?
NOTE:Tepper School of Business MBA and Ph.D. graduate courses are NOT evaluated with this system. For information on how to evaluate your graduate courses in these schools please contact Tepper administrators.
Furthermore, there are various other reasons why your course may not be showing up as a course to be evaluated (e.g., less than two students are enrolled or your instructor elected not to participate). Please check with your instructor if you are unsure whether your course is being evaluated.
If your course IS being evaluated but it is not showing up, there could be a problem with your enrollment and you should contact us immediately.