Carnegie Mellon University

MPS Frequently Asked Questions

My Plaid Student is a secure website operated by Carnegie Mellon University. My Plaid Student gives authorized users, such as parents or other family members, access to certain information about a student.

When students complete the authorization process, they can select what categories of information their invited user may access. At this time, information available through My Plaid Student is access to student account invoices and student account activity, the ability to make student account payments, and the ability to request enrollment verifications, as well as the ability to view grades, QPA, semester schedule, and financial aid award letter. Other categories of information may be available through My Plaid Student in the future. As new features become available in My Plaid Student, the student can update the areas of information available to the user.

The student grants access to the user (typically a family member of the student) via Student Information Online (SIO). The invited user will receive a guest invitation email with a link to begin the My Plaid Student registration and log-in process. After registering with Cirrus Identity Service, the user can then log in to My Plaid Student to view the student's information, as authorized by the student.

Registration with Cirrus Identity Service is needed to access My Plaid Student. The service uses certain social providers (Google, Facebook, LinkedIn) to offer protected access to My Plaid Student. These providers allow users to self-register for the My Plaid Student log in.

Those with valid, active Carnegie Mellon Andrew email accounts may register for My Plaid Student by selecting the 'Use CMU AndrewID' button on the registration page, instead of registering with Cirrus Identity Service. The guest invitation email sent to the invited user will include a link to the registration page.

The invited user may begin the registration process from the beginning by clicking on the link in the invitation email. Please note that invitations expire 30 days after being sent. After 30 days, the invited user should ask the student to request a new invitation through Student Information Online (SIO). 

No. Only one provider account may be connected to My Plaid Student access.
The invited user may contact The HUB at thehub@andrew.cmu.edu for assistance.

Carnegie Mellon does not have access to an individual's email or social provider account passwords.

Only the student can initiate a new invitation email for the user. In Student Information Online (SIO), the student can edit user access to remove authorization and then re-invite. This will trigger a new email to be sent to the My Plaid Student user.

Each student can grant access to My Plaid Student through their own SIO account. As the parent/family member completes the registration process for each invitation, it may be easier for future logins to register the same email account through Cirrus Identity for both invitations.

The parent or family member can create a Friends of CMU guest account or the parent/family member can establish a Google, Facebook or LinkedIn account. Those who have a Carnegie Mellon Andrew email account may use that to access MPS, as well.

The parent or family member can create a Friends of CMU guest account or the parent/family member can establish a Google, Facebook or LinkedIn account. Those who have a Carnegie Mellon Andrew email account may use that to access MPS, as well.

By selecting 'Friends of CMU', an invited user will be able to create a 'Friends of CMU' guest account and use it to register for My Plaid Student. For best results, the account creation and registration process  should be completed at the same time and in the same browser.