Carnegie Mellon University

LifeCare Family

The LifeCare Family program offers 24/7 access to care specialists, who provide personalized assistance with your parenting, child care and elder care related needs. They can assist the search process and narrow down the field of caregivers to best meet your family's needs.

How to Access LifeCare

  1. Log in to your Care for Business account and proceed to the homepage.
  2. Navigate to the Connect with a Care Specialist section.
  3. Select a care topic to request assistance.

The LifeCare Family Process

  1. Once you've submitted your request, your family will be paired with a care specialist, who will conduct an initial assessment to learn about your care needs.
  2. The care specialist will research and qualify providers based on your budget, timing, location and other considerations. The specialist will use Care.com and its proprietary database of licensed providers to conduct their search.
  3. The care specialist will prescreen and contact each provider to ensure they meet your needs.
  4. The care specialist will refer your family to the providers who seem to most closely meet your needs.

Eligibility

Eligible individuals include regular full-time and part-time faculty and staff and graduate students. Undergraduate students needing family care resources should reach out to the Office of Human Resources for assistance.