Carnegie Mellon University

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February 28, 2020

Updated HR Service Phone Tree Feb. 28

The HR Service Center updated their phone tree options Friday, February 28. These changes will drive efficiency and streamline access to the expertise within the Office of Human Resources (OHR) by allowing callers to reach relevant OHR contacts more quickly, reducing the time to resolve their inquiries.

The HR Service Center remains committed to quality support, the timely resolution of inquiries and person to person support, and these changes reinforce that commitment by allowing callers to engage more members of the OHR team directly using one number.

The number for support remains the same. So, if you have questions about the change or need support, please contact the HR Service Center at 412-268-4600 or