Carnegie Mellon University

Hand holding card that reads Good Service Makes the Difference

April 24, 2018

Improving HR Service

The Office of Human Resources has begun a pilot program to gather feedback from our campus members who have received assistance through the CMUWorks Service Center. The surveys are generated from resolved customer service cases. The feedback will be used to identify service strengths and opportunities for improvement.

For any questions or concerns about this initiative, please contact the CMUWorks Service Center at cmu-works@andrew.cmu.edu or 412-268-4600.