Carnegie Mellon University

Performance Management

Carnegie Mellon is a place where innovation, collaboration and organizational effectiveness thrive. As an employee you will find a number of ways to contribute your knowledge, skills and abilities. Managing your performance is one key way to ensure you are a productive and engaged member of our campus community.

Your position description outlines your role and responsibilities. It is a guide for you to use to understand the expectations placed on you by your supervisor and your organization. You should routinely review your position responsibilities and work with your supervisor to update the position description as your responsibilities change. Using your position description during performance feedback periods can be a helpful way to inform your discussion and gain any clarification you might need.
Your supervisor or manager is the individual who is responsible for guiding you and providing you with the direction and support you need. Having a positive and productive working relationship with your supervisor is very important. Your position description usually outlines how much supervision your position might require. Engaging in a dialogue about how you prefer to be supervised can aid in developing an effective and professional relationship with your supervisor.

Understanding performance expectations is essential to being successful in your role. Knowing expectations provides a way to measure your success. Additionally, when you understand your expectations, you are able to prioritize your efforts and ensure your work is aligned with the goals of your position, your department and the university.

Starting with your first day, you should look for formal and informal cues that deepen your understanding of your performance expectations. Be aware of quality and time expectations. Take time to develop an approach for each position component and share with your supervisor if you need any clarification. As you develop your understanding, you can adjust the way you approach your work to ensure you achieve or exceed your performance expectations.

Ongoing feedback allows you to identify your successes and opportunities for improvement. Listen carefully to feedback and ask clarifying questions so you fully understand what is being said. Feedback is a great way for you to stay engaged in your position. When you know what you are doing well, you know you are contributing to the organization. When you receive constructive feedback, you have something to work towards. Your growth in your position and in your professional development are important to your supervisor and the university.

Having vision and a plan is important to your work and performance. Setting goals creates a foundation for success. When you set goals, you are identifying what you intend to accomplish. You can be strategic in your effort and measure your success along the way. Additionally, reaching goals will provide you with a sense of accomplishment and inspire you to raise the bar for future goals.

The performance review process is a time for you and your supervisor to reflect on your performance over a given period of time. Your review may include information on your performance, future expectations and priorities for the organization. Your supervisor might also discuss your career goals and opportunities for skill development. Preparing for your performance review meeting is important. You will want to share your accomplishments, identify your opportunities for growth and discuss your goals for your position. Check out the HR Events Calendar for workshops to assist you in preparing for your performance review and identifying your professional development goals.