Student Support Services - Teaching Excellence & Educational Innovation - Carnegie Mellon University

Direct Students to Support Services

Faculty are often among the first to notice when students are experiencing problems and sometimes those are problems we are not able, nor qualified, to help them with. To find out more about your role in helping students in need, we've provided links to a number of resources the university provides:

Counseling Resources for Students

Counseling and Psychological Services (CAPS), 412-268-2922, provides support for students in need of help and advice for faculty if you find you have a situation you are unsure how to handle.

Academic Support for Students

Academic Development offers many services and resources to students in need of academic help:

  • peer tutoring
  • supplemental instruction
  • academic counseling
  • walk-in and individual tutoring
  • information on:
    • note-taking
    • time-management
    • exam preparation
    • stress management

NOTE: Supplemental Instruction (SI) is a program offered for particular courses (usually introductory courses with higher enrollments) in which advanced undergraduate students attend, keep in contact with the professor, and lead weekly sessions for students.

International Faculty and Student Support

The Intercultural Communications Center (ICC) offers services and resources to students from other cultural backgrounds to help with:

  • developing language skills
  • adjusting to the culture of the American classroom
  • information on cultural differences that have implications for the classroom “Cultural Variations” www.cmu.edu/teaching/culturalvariations.pdf.

If you are an international faculty member, you may want to take advantage of the ICC to develop and practice your language skills for the classroom context or to better understand the system of higher education in the U.S.

Students with Disabilities

Disability Services provides information on how Faculty and Staff can assist students with disabilities. By law, we are required to make reasonable accommodations for students with documented disabilities.