Carnegie Mellon University

The Piper

CMU Community News

Piper Logo
January 09, 2019

Daly Makes Business a Fine Art

"It's a team effort ... the people I work with are very dedicated and really care about the campus community,” says the University Stores operations manager

By Kelly Saavedra

Amy Daly has turned managing operations into an art form.

An alumna of Carnegie Mellon University’s College of Fine Arts, Daly, class of 1989, began her career 22 years ago as a buyer and manager for the Art Store on the lower level of what is now the Cohon University Center.

Her talent, hard work, thirst for learning and a willingness to take on more responsibilities led her to earn the role of Operations Manager for all three areas of the University Stores — upper level, lower level and art store.

In the past, as department manager, Daly would have been focused on supplies and art materials. As Operations Manager, her focus has broadened to supporting the entire Stores’ team with respect to systems integration, security, staffing, special projects and merchandise management.

“It’s really a team effort, not just me. There is a lot of coordination going on behind the scenes to keep things running smoothly,” Daly said. “The people I work with are very dedicated and really care about the campus community.”

Daly enjoyed her time as a student at Carnegie Mellon, during which she specialized in printmaking and glass. Now she enjoys being able to help current students, faculty, staff and visitors find what they need throughout the stores.

“I love a good challenge! Helping our campus community is very rewarding,” she said.

The beginning and end of the academic year are the busiest times in the University Stores. At the beginning of the year, Daly coordinates student purchases from Bed Bath & Beyond with Student Dormitory Council helping with in-room delivery.  At the end of the year, it is all about regalia for more than 3,500 people.  

Although many things have changed over the years, Daly said some things have not.

“After all these years, I’m still amazed by our community — students, faculty, and staff," she said.