Ray Tsai-Information Systems - Carnegie Mellon University

Ray Tsai

Professor of the Practice, Information Systems Program in the Dietrich College of Humanities and Social Sciences

Phone: 974.4454.86.31


Dr. Ray Tsai, a professor of the practice in the information systems program, came to CMU-Qatar in August 2011 from Minnesota, USA, where he worked for years as a professor, department chair, and consultant in computer information systems.

Dr. Tsai has a PhD degree in business computer information systems from University of North Texas. Prior to beginning his teaching career, he spent a few years gaining real-world experience in information processing as well as in international business.  He has a variety of teaching and research interests, including the human aspect of information systems, information systems management, and electronic business. He currently collaborates with research partners in Taiwan in the areas of textbook assessment, IT and service innovation in agriculture, and information ethics.

Dr. Tsai has published four case books in information systems and business administration and one chapter in a textbook on electronic business, in addition to numerous articles related to his interests. He was the principal investigator in four National Science Council projects in Taiwan, where he also served as dean in the college of management for two universities during his leave of absence from St. Cloud State University, MN.
Professor Tsai is active in both professional and community service. He was in the organizational committees for the Service Sciences Conference in Beijing (2010), the Electronic Business Conference in Shanghai (2010), the Knowledge Management in Organizations Conference in Slovenia (2006), and the International Comparative Management Conference in Taiwan (2005). He was the president of the Taiwanese Association in Minnesota (2003) as well as a member of a subcommittee of the Overseas Taiwanese Affair Committee, ROC (2006-2009).

Despite his engrossing interests and activities, Dr. Tsai’s goal in his teaching career is to bring the real world into his classroom discussion with the expectation of nurturing his students into becoming responsible citizens. He enjoys being with students and will continue to do so for years to come.


PhD in Business Computer Information Systems, University of North Texas, May 1991
MBA in General Business, Sam Houston State University, August 1982
BBA in Business Administration, Georgia State University, December 1980
Diploma, Business Administration, Tamsui Oxford College, 1972


Jen-Her Wu, Wei-Chun Tai, Ray J. Tsai, Iuan-Yuan Lu, “Using Multiple Criteria Decision-making analysis for ERP Selection”, International Journal of Manufacturing Technology and Management, Vol. 18, No. 2, 2009.

"What Drives a Successful e-learning? An Empirical Investigation of the Critical Factors Influencing Learner Satisfaction." Computers and Education, Vol. 50, No. 4, May 2008.

“Linear Regression Models for Assessing the Ranking of Web Sites based on Average Numbers of Visits”, Journal of Information Science and Engineering, Vol. 24, No. 2, March 2008.    

"Using System Dynamics Approach to Construct a Performance Measurement Model for Pharmacy Supply Chain Management", Journal of International Technology and Information Management, Vol. 15, No. 1, 2006.

"An Integrative Model to Predict the Continuance Use of Electronic Learning Systems: Hints for Teaching", International Journal on E-Learning (2006) 5(2), 287-302.