Contact Us
Office of Human Resources
4516 Henry Street, Pittsburgh, PA 15213 (view map)
Phone: 412-268-4600
Toll Free: 844-625-4600
Fax: 412-268-7068
Email: hr-help@andrew.cmu.edu
Hours: Monday–Friday | 8:30 a.m.–5 p.m. ET
| Topic | Contact |
| Affirmative Action Plan | To make an appointment to review the plan, contact the HR policy and compliance manager / 412-268-5235 |
| Background Checks for Staff | Contact the background check coordinator |
| Benefits | Contact HR Services at 412-268-4600 or submit a request for assistance |
| Child Protection Operations | Contact childpro@andrew.cmu.edu |
| Compensation | Contact your area's HR business partner |
| Disability Accommodations for Employees / Campus Access | Contact Disability Services / 412-268-5072 |
| Discrimination and Employee Grievances | See Addressing Workplace Concerns |
| Education Verification | Submit a request through the University Registrar's Office |
| Employee Assistance Program | Find phone number and login credentials to access EAP resources |
| Employee Relations | See Addressing Workplace Concerns |
| Employment Verification | Find verification instructions for current employees, former employees and third-party vendors |
| Ethics Violations and Concerns | Report concerns to your immediate supervisor, campus reporting contacts, or anonymously through CMU's Ethics Hotline; see also Addressing Workplace Concerns |
| FocusU Learning Management System | Contact Learning and Development / 412-268-3862 |
| Form I-9 and E-Verify | Contact HR Services at 412-268-4600 or submit a request for assistance |
| HR Business Partners and Generalists | Find contact information for your area's HR Team |
| HR Policies | Contact the HR policy and compliance manager / 412-268-5235 |
| HR Strategic Plan | Contact your area's HR business partner |
| HR Technology | For systems-related inquiries and requests, contact HR Services at 412-268-4600 or submit a request for assistance |
| Job Postings | View open positions at Careers@CarnegieMellon |
| New Employee Onboarding | Contact HR Services at 412-268-4600 or submit a request for assistance |
| Ombudsperson | Contact the staff ombudsperson / 412-268-1018 |
| Payroll | Contact HR Services at 412-268-4600 or submit a request for assistance |
| Pennsylvania Child Protection Clearances | Contact act153@andrew.cmu.edu |
| Preventing Workplace Harassment Online Training | Contact Learning and Development / 412-268-3862 |
| Public Service Loan Forgiveness | Find instructions for employees and their supervisors; forms are submitted directly to the U.S. Department of Education |
| Recruiting and Talent Strategy | Contact your area's recruiter |
| Retirement Savings | Contact HR Services at 412-268-4600 or submit a request for assistance, or contact TIAA at 800-842-2776 |
| Sexual Harassment and Sexual Assault | Submit concerns to any of the Sexual Harassment and Sexual Assault Reporting Resources; see also Addressing Workplace Concerns |
| Student Employment | Find information on hiring a student on the Career & Professional Development Center's Faculty & Staff pages; for student worker onboarding questions, contact HR Services at 412-268-4600 or submit a request for assistance; for other student employment questions, contact your area's HR business partner |
| Temporary Employment | Contact the university's Temporary Employment Services |
| Time Off, Holidays and Leaves | Contact HR Services at 412-268-4600 or submit a request for assistance |
| Training, professional development and organizational development | Contact Learning and Development / 412-268-3862 |
| United Way Contributions | Contact HR Services at 412-268-4600 or submit a request for assistance |
| University Policies | Contact the University Policy Office |
| Workday | Contact HR Services at 412-268-4600 or submit a request for assistance |
| Workplace Concerns | See Addressing Workplace Concerns for information on reporting and responding to workplace problems and concerns |
Not Sure Who to Contact?
- For onboarding, benefits, Workday or payroll concerns, contact HR Services at 412-268-4600 or submit a request for assistance.
- For recruiting, staffing, compensation, employee relations concerns, or any other issues, contact your area's HR Team. Your HR business partner can help you find the appropriate contact(s) to address your concerns.
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