Medical Plan Resources

Managing your health and medical conditions is vital. It helps you to remain healthy and productive, as well as reduces your health care costs and loss of work and income. Our health plans provide a number of services that can help you to maintain your health or manage chronic medical conditions.

Highmark Blue Cross Blue Shield Resources

• Highmark Online Resources: http://www.highmarkbcbs.com
  Research symptoms, medical technologies, medications, and diagnoses in the Healthwise Knowledgebase. Communicate with a registered nurse. Review treatment decisions through Crossroads. Keep a Symptom Diary. Access self-evaluations and health care decision support tools.
• Blues on Call (1-888-BLUE-428)
  Registered Nurses are on call 24/7. When you call, you will be connected with a personal Health Coach who can help you evaluate your symptoms, explain what you've been told, provide decision support services, help you manage a chronic condition, or send/refer you to educational materials.
• HealthMedia: Online Lifestyle Programs (Accessed through http://www.highmarkbcbs.com)
  Highmark and Health Media have developed lifestyle improvement programs. They are free of charge, and provide specific help tailored to your circumstances. Available programs include: Breathe (smoking cessation), Nourish (nutrition improvement), Balance (weight management), Relax (stress management) and Care (chronic condition management).
• Discount Directory
  Highmark offers discounts of up to 25 percent on health-related products and services at more than 900 businesses. Check out their Discount Directory to see what programs and services are being offered in your community. Just show your member card to get your discount.

UPMC Resources

• Wellness Information Online
  The UPMC Website includes such resources as: Health A - Z (an online collection of health materials), clinical and preventive care guidelines, Case Management Services and Health Management Programs.
• Healthy Living Rewards
  With this member discount program, just show your member ID card and receive discounts at hundreds of regional health-related businesses.
• eNewsletters
  UPMC publishes several newsletters that are packed with important medical and benefit information.  They include Health & Wellness, Caring for Life (Medicare), Caring for You (Medical Assistance), Caring for Kids (CHIP), and MyHealth Insight. They can be accessed online from their eNewsletter Center.
• Pediatric Advice Line (PAL)
  This service for children age 18 and younger lets you talk to a pediatric professional who can give medical advice and information about health or development issues.  Assess the seriousness of a child's medical problem with the Pediatric Triage and Advice Center of Children's Hospital of Pittsburgh. PAL hours the evening and early morning hours and weekend hours when your doctor's office is unlikely to be staffed.

HealthAmerica Resources

• Healthy Living and Wellness Online: http://www.healthamerica.cvty.com
  Select Health Information to get information about many topics. You can log into the WellBeing program, access self-directed online tools, get in touch with health coaches, take a Health Risk Assessment, and utilize other online tools and resources.
• HealthAmerica KidsHealth
  A comprehensive library of health information for families featuring thousands of articles, animations, features, and age-appropriate news for 3 distinct audiences: parents, kids, and teens.
• HealthAmerica "Personal Health Improvement Training" (My-ePHIT)
  My-ePHIT (Personal Health Improvement Training) is a web-based, personalized health improvement solution. Whether you want to lose weight permanently, build muscle, have more energy, become more optimistic, or just simply get more enjoyment out of life, My-ePHIT will help you.
• Members Choice: Healthy Roads (http://www.healthyroads.com)
  This complementary alternative care discount program provides discounts on services such as acupuncture, fitness centers, and massage therapy/chiropractor services, as well as discounts on health and wellness products.
  
• Health Education Classes
  Classes are offered at no cost and cover such topics as weight management, nutrition, smoking cessation, prenatal care and managing stress. They are held at convenient locations such as doctor’s offices or hospitals.
• Living Well
  This quarterly newsletter is delivered to members’ homes and current and prior issues can be accessed from the Internet. This newsletter is a wealth of plan updates, medical news, and health and disease management information.