Submitting Claims to Ceridian Benefit Services

All expenses incurred in 2010 should be submitted to Ceridian.  In addition, expenses incurred in 2009 for which a claim was not submitted by the end of the year should be submitted to Ceridian by June 30, 2010.  (You balance as of December 31, 2009 will be sent to Ceridian to EBDS.)

No-Claim Payments: HCFSA Debit Card

Health Care Flexible Spending Account participants can use Ceridian's MasterCard Debit Card to pay for eligible expenses.  Use it just like a credit/debit card at any provider or store who accepts this form of payment.  Using the debit card eliminates the need to pay for expenses out of pocket and submit claims for reimbursement.  In some cases, supporting documentation will still be required, so keep receipts and explanation of benefit forms just in case.  If documentation is needed to substantiate your expense, you will be notified by Cerdian.

The Debit Card is easy to use:

1. If the provider or store accepts debit/credit cards for payment, simply use the card to pay for the expense like you would with any other credit card. 
2. If you are purchasing items from larger, chain stores (like Giant Eagle, Target, Wal-Mart, etc.), swipe the card at the register, even at self-checkout stations. (Capable Merchants)
3. if you have non-FSA eligible items (like clothing or groceries), along with eligible items (like medications or contact lens solution), no problem.  Just swipe the FSA debit card first.  The system knows which expenses are eligible and will pay only for those.  Then it will ask you for another form of payment for the rest of your purchase.  (Capable Merchants)
4. Your card will be preloaded with your annual contribution election, and expenses will be automatically deducted as you use the card.

Submitting Manual Claims for DCRA or HCFSA Expenses

For health care expenses when you can't or don't use the Debit Card or for all Dependent Care expenses, you must pay for the expense from your own pocket, and then submit a claim for reimbursement.

• Go to the Ceridian website at: http://www.ceridian-benefits.com to submit claims online.  This is the fastest and easiest way to submit claims.
• You can also download health care or dependent care claim forms from the site to submit claims by mail or fax.  When you download forms from the site, some of the demographic information on the claim form is automatically filled out for you.
• You will need to send supporting documentation to Ceridian along with submitting the claim.
• You will be mailed the payment for the claim, or you can establish Direct Deposit for faster, easier payment.
• You can track claims, how much has been approved or rejected, the reasons for claim rejection, and account balances using the Ceridian Benefit Services website.