General rider reminders:

• For health safety, do not ride if you have potentially been exposed to COVID-19, or if you are experiencing any symptoms. Try to avoid unnecessary interaction with passengers and drivers.
• Consider taking an earlier/later bus to avoid overcrowding during peak times.
• Evening riders should use the shuttle while in operation before considering using the escort service to avoid overcrowding and untimely delays on escort buses.
• When waiting at a bus stop, alert the driver to your presence as the bus approaches using a hand wave or "hail" gesture to ensure that they see you and understand your desire to board.
• Show your CMU ID when boarding a shuttle/escort bus. Using someone else’s CMU ID is not permitted.
• No smoking/vaping, eating, cups without lids, and talking on cell phones is permitted while on the shuttle and escort buses.
• Be familiar with the shuttle and escort policies [pdf] before using the service.