From: Arthur Mackenzie <email@example.com>
My name is Dr. Arthur Mackenzie, I am a professor of business administration in the Business, Government, and International Economy Unit at Harvard Business School.
During the 2018-2019 academic year I had the privilege of having Ralph Johnson as my Teaching Assistant. Mr. Johnson exceeded all expectations in his job duties for me and it was a pleasure getting to know him. I was recently informed that Mr. Johnson has applied to Carnegie Mellon's Tepper School of Business.
Please consider this message my official endorsement of Mr. Johnson for enrollment into your business program. I believe he would be an asset to any organization. I am attaching the candidate's CV to this message.
If you have any further questions regarding my recommendation, please let me know.
Arthur Mackenzie, PhD
1. The message is being sent from a personal email account instead of a professional account.
2. The message is unexpected and contains a suspicious attachment.
From: Farnam Jahanian <firstname.lastname@example.org>
I hope you are well. I know you're the one who can certainly help me out with this. I need a wire transfer to be processed as soon as possible.
I appreciate your help,
1. Creates a sense of trust by using the intended victim's first name.
2. Message creates a sense of urgency "wire transfer to be processed as soon as possible."
3. Manipulated the victim's emotions by stating she "certainly" can handle this request.
4. The email address is coming from a non-university email address domain.
From: Carnegie Mellon University <email@example.com>
You have received a new message to you via Blackboard System.
From: Microsoft Support <firstname.lastname@example.org>
|From: Jane Doe <email@example.com>
Sent: Monday, November 4, 2019 11:48 AM
Subject: Fw: CMU Employee Engagement Survey 2019 (November 4) ***PLEASE READ*
From: Farnam Jahanian
Sent: Monday, November 4
To: All Employees
Subject:CMU Employee Engagement Survey 2019 (November 4)
Dear CMU Staffs,
You are cordially invited to participate in the 2019 Employee Engagement Survey. We have once again partnered with the consulting firm to administer the survey. It will only take about 5 minutes to complete.
Click Here to Take the Survey
When completing the survey, please express your opinions frankly as the survey is confidential. Please complete your survey no later than tomorrow November 5, 2019. Your participation in the survey is encouraged and greatly appreciated. Thank you in advance.
Carnegie Mellon University (CMU)
Sent: Thursday, September 12, 2019 7:23AM
Subject:Your Password will expire in 1 day(s)
Dear network user,
This email is meant to inform you that the password on your account will expire in 24 hours.
Please follow the link below to update your password.
Network Security Team