Carnegie Mellon University

Administrative Professionals Program

The Office of Human Resources has partnered with the Community College of Allegheny County to develop a program for administrative professionals at all levels. Participants attend 12 weekly training sessions covering key foundational topics to develop both technical and professional skills.

The Office of Human Resources works with supervisors to nominate up to 20 participants for each program cohort.

Course Topics

  • Microsoft Office tools
  • Effective teams
  • Business communications
  • Time management
  • Customer service
  • Problem solving 
  • Making effective decisions

The program also provides supplemental CMU-specific content via training sessions, reference materials and/or online resources. 

If you have questions about these programs or have another training need, please contact the Learning and Development team.

  • Nia Bowman, Kenner Room Administrative Coordinator, Dietrich Dean's Office
  • Tonya Campbell, Executive Assistant III, Facilities, Infrastructure, & Risk Management
  • Hannah Carroll, Administrative Coordinator, Chemical Engineering
  • Hannah Deering, DSSC Program Coordinator, Electrical & Computer Engineering
  • Teresa Dunn, Senior Administrative Coordinator, Dietrich Dean's Office
  • Kiley Eberhard, Administrative Coordinator, Electrical & Computer Engineering
  • Sandra Gartland, Administrative Assistant II, University Police
  • Maggie Grzandziel, Senior Administrative Assistant, Finance
  • Anja Hojka, Financial & Administrative Coordinator, Heinz College
  • Evie Jean, Program Coordinator, Tepper School of Business
  • Anne Kramer, Executive Assistant, University Libraries
  • Diana Leathers, Administrative Coordinator, Electrical & Computer Engineering
  • Tracy Linza, Senior Administrative Coordinator, Robotics Finance & Administration
  • Stefanie McGowan, Academic Coordinator, College of Fine Arts Dean's Office
  • Samuel Naumick, Administrative and Communications Coordinator, Neuroscience Institute
  • Shawna Pace, Administrative Coordinator, Heinz Information Systems
  • France Rogoff, Administrative Assistant II, Environmental Health & Safety
  • Evan Schmitt, Financial Associate, College of Fine Arts Dean's Office
  • Nicole Shughart, Executive Assistant I, Enterprise Risk Management
  • Karen Spells, Program Coordinator and Administrative Assistant to AVP, Campus Design and Facility Development
  • Samantha Bridge, Administrative Coordinator, Electrical & Computer Engineering
  • Brian Brown, Jr., Administrative Assistant I, Information Networking Institute
  • Kari Carbone, Executive Assistant, Center for Business Engagement
  • Gretchen Colbert , Executive Assistant, Office of the General Counsel
  • Brian Czarniecki, Administrative Assistant, University Events and Engagement
  • Krista Dichiera, Senior Administrative Coordinator, SCS Dean's Office
  • E. Forney, Marketing and Communications Assistant, CIT Marketing and Communications
  • Jeanine Headley, Senior Administrative Coordinator, University Communications & Marketing
  • Mi Kim, Senior Administrative Coordinator, Mechanical Engineering
  • Stephanie Longmire, Benefits Coordinator, HR Benefits
  • Janelle Miles, Administrative Associate, Alumni and Constituent Engagement
  • Shelley Phelps, Senior Finance & Business Associate, Electrical & Computer Engineering
  • Angela Racko, Senior Finance & Business Associate, Electrical & Computer Engineering
  • Elizabeth Roberts, Executive Assistant I, Computing Services
  • Kelly Rockenstein, Office Manager/Administrative Assistant, Materials Science & Engineering
  • Diane Robinson, Senior Administrative Assistant, CIT Dean's Office
  • Randi Senchur, Project Coordinator, Civil & Environmental Engineering
  • Laura Shaheen, Administrative Coordinator, Chemical Engineering
  • Dawn Sienko, Senior Administrative Coordinator, Electrical & Computer Engineering