Carnegie Mellon University

Toward Smarter Collaboration

At the Center for Collaboration Science (CoLab) at Carnegie Mellon University, we are focused on understanding how people work together—and how to help them do it better. 


From hospitals to online innovation platforms, and from public services to the financial sector, today’s most important work is done collectively, not alone. Trends toward more professional specialization, technological advancements, and environmental volatility, are making that work both more critical and more complex. To advance an understanding of smarter collaboration, we take an interdisciplinary approach that brings together insights from diverse fields—from psychology, business, and economics, to statistics, engineering, computer science, and more.

About CoLab

Sample of Research Focus Areas

Teams & Technology

Abstract image with dark background and binary numbers to suggest artificial intelligence. The foreground displays 3 stick people working as a team.

How do hybrid and remote work policies affect decision-making, innovation, performance, and the employees themselves? What makes human-AI teaming work?

Complex Team Design 

Abstract image with stick people heads inside circles that are connected to each other with straight lines, overlaid on top of pastel shades of fuzzy colors.

How can organizations get the right people to communicate, in the right way, at the right time? What does it take for multi-organization or multi-agency efforts to succeed?

Conflict & Diversity 

collaboration-and-conflict-square

How can cross-functional teams thrive when conflict is inherent? What does productive conflict look like?

Team Learning & Innovation

5 people wearing lab coats face the photographer.

How do teams learn, and quickly? When and how is knowledge transferred across people and projects?

Collective Intelligence

Digital people standing around with digital dots seeming to connect them.

What does it take to build the collective intelligence needed for today’s complex problems? How can AI help?

What We're Thinking About

Our Sponsors

The center’s efforts to advance research on cultivating smarter collaboration depend on generous support from our sponsors and partner organizations:

Heinz College
Tepper School of Business