Make an Appointment-Global Communication Center - Carnegie Mellon University

Schedule an Appointment

Welcome to the GCC!

If you've scheduled with us before: welcome back!

Please follow the link below to schedule your next appointment:

Schedule My GCC Appointment

If this is your first time with us: welcome!

We recommend that you read through our short "Policies & FAQ" section, and the "How to Schedule & Upload" before scheduling your appointment.

Instructions for making an appointment

Hunt Library 
1st Floor
Reception desk is located all the way to the left near the coffee shop 

Sunday 5:00pm - 8:00pm
Monday - Thursday 11:00am - 8:00pm
Friday: Closed
Saturday: Closed

GCC Facebook Page
(412) 268-9633

Policies & FAQ

  • How far in advance do I need to upload my draft?

    You should upload any drafts, PowerPoints, rubrics, PDFs, etc., 2 hours before your scheduled appointment. This is so your tutor has enough time to prep for your session. If you miss the upload deadline, your tutor will most likely need 10-15 minutes during your appointment to review your project.

  • Can my tutor simply edit my paper?

    GCC sessions are interactive and our focus is learning-based. This means we can not just proofread and edit papers -- but we will go through your paper with you to improve it and teach you communication skills that you can consistently use in the future (this also means you can only recieve tutoring for your own work).

  • I'm a CMU faculty, staff or sponsored/visiting professional. Can I use the GCC's services?

    Absolutely! However, faculty and staff are only permitted to schedule same-day appointments, meaning you may only schedule your appointment after 8:00am on the day you intend to visit us. This is so we can give students first priority.

  • How long will my appointment take?

    Appointments are 50 minutes long, followed by a 5 minute recap.

  • Do I have to make an appointment?

    Typically, yes. We will take walk-in appointments, but only if there is availability in our schedule. Our facebook page and front desk will advertise if we are taking walk-in appointments.

  • My project is pretty long. Will we cover all of it?

    If you submit a lengthy paper, your tutor will work on specific sections. Let your tutor know if there are specific areas you would like to focus on when you fill out the questions while booking your appointment. We will always discuss the agenda before we begin.

  • What kind of files can I upload?

    We prefer Word Documents, PowerPoints, or PDFs. We can not accept .Pages files. If you can't upload your project in any of our prefered formats, or if the file is too large, please send an email to the GCC for further instructions after you've scheduled your appointment.

  • What if I can't make it to my appointment?

    We have a strict "No-Show" policy, so it's best to either call, email, or cancel your appointment through WC Online. Since our appointments are high in demand, we only allow you to miss 2 appointments without notifying us before we suspend your account.

  • How many appointments can I schedule?

    The limit is 1 appointment per day, and two appointments per week. This is so we can help as many students as possible!

Instructions for Scheduling & Uploading

1. Create an account on WC Online with your primary email account, and follow the prompts to fill in your information.

2. You will be taken to the GCC schedule. Any white space is an available appointment. Click any white space to select your appointment day and time (faculty, staff and sponsored accounts may only make same-day appointments -- see FAQ above for more information).

3. You will be prompted to answer a few questions about you and your project. Be specific with your goals. Your tutor plans your session according to your goals. 

Vague_Communication_Goal Revised_Communication_Goal 
"Improve Writing" "I would like to focus on making sure my argument is logically constructed, specifically in the body paragraphs. I'm not sure if my textual evidence provides convincing support for my main argument." 

4. After the answering the questions, the next page will prompt you to upload your assignment. If you have your most recent draft, please click the link to upload it. We prefer an assignment prompt or model essay if you have one too! If you're not ready to upload your project yet, simply close this window and skip to step 5. If your file is too large (typical with PowerPoints) or you can't seem to get it to upload, please email it to the GCC.

Successfully made an appointment, click here to attach files

5. When you are ready to upload your draft (make sure it's uploaded 2 hours before your appointment!), you can always go back to WC Online and click the yellow folder icon at the top below your name, and upload your file.

Yellow File Folder in the top left hand corner of your screen on WCOnline

Waitlist an appointment

 Waitlist Icon of a Clock for adding one's self to the Waitlist on WCOnline
If the appointment time you want is booked, you may add yourself to the waitlist by clicking on the clock icon next to the date. You can then elect to be notified if there are any cancellations.