Carnegie Mellon University

Enterprise Risk Management

The Enterprise Risk Management (ERM) department is led by Melanie Lucht, Associate Vice President and Chief Risk Officer. The role of ERM is to provide the governance, framework, and guidance to assist and support campus leadership and stakeholders in identifying events that have the potential to impact the CMU community both positively and negatively, and to manage risks associated with those events.

The goals are to support organizational resiliency with a risk-conscious culture that aligns to the strategic mission and values of the university. This is achieved by enabling the understanding of actual risks and their criticality through the development of effective and efficient mitigation planning, and the proactive identification and management of emerging risks to prevent future issues.

CMU COVID-19 Information

Enterprise Risk Management Program Guide

Three Keys to a Successful Risk Assessment

CMUSafe Video Series

Shelter In Place

What is CMU-Alert?


emergency notification system



CMU-Alert, Carnegie Mellon University’s emergency notification system, has transitioned to a new service provider, which will no longer require subscribers to opt-in.

Faculty and staff will automatically receive CMU-Alert messages to their email, office phone and personal phone numbers listed in Workday. Students will continue to automatically receive CMU-Alert messages to their email and personal phone numbers listed in the Student Information Online (SIO) system.

We ask students to make sure their contact information is accurate in the SIO system. We ask faculty and staff to make sure their contact information is accurate in Workday by using this guide. Please note that faculty and staff wishing to receive text alerts must identify their cell phone number as a mobile device in the drop-down menu.

While discouraged, faculty and staff will have the ability to opt-out of receiving emergency alerts to their mobile and/or other personal phone numbers by following this guide: Unsubscribe from CMU-Alert in Workday Quick Guide [pdf].  Students will continue to have the ability to opt-out via the SIO’s “Edit CMU-Alert Emergency Notifications” link.

CMU-Alert email messages will come from CMU-Alert voice notifications will come from 412-268-2578 (ALRT). Please add this information as a contact on your mobile device to avoid confusion and concerns with spam communications.

If you have any questions regarding this information, please contact

Thank you for your attention and for ensuring that your contact information in the SIO system or Workday is accurate.  

Rave Guardian

Rave Guardian is a free smart-phone app that provides users with access to helpful safety and security resources on campus, a safety timer for a virtual buddy system, and interactive campus maps. It also pushes CMU-Alert emergency communications through the app to your smart phone.

The app is available for use by all currently registered CMU students and current employees of CMU. Users must have an Andrew ID to log in.