Carnegie Mellon University

Support Statement: Linux

The Computing Services Help Center does not offer support for Linux operating systems. Linux is provided, however, on the Timeshares Linux (specifically Red Hat Enterprise 7).

Supported Operating Systems

Version/Edition

Level of Support

Ubuntu 20.04 LTS Linux 

Timeshares Linux

Level of Support

Ubuntu Linux is supported on Timeshares Linux. Basic connectivity support is also provided to connect to the campus network. The Computing Services Help Center does not perform operating system installations, repairs or restores and does not install software.

Hardware & Peripherals:
Computing Services does not support specific hardware, peripherals, installation or the configuration of such devices. In most cases, hardware devices should be "plug & play," and/or should have appropriate software and support provided by the vendor.

Printing:
Due to the variety of printers available, Computing Services limits support for printing from Linux to Computing Services public printers. Visit Campus Printing for more information.

Network Connections:
Network services for Linux should be configured using the instructions provided on the Network Access pages.