Transition Your Services-Computing Services - Carnegie Mellon University

Transitioning Your Services

This page provides details on transitioning from services that will expire when you leave the university.

Delete or Transition Ownership of Recurring Calendar Events

When an individual plans to leave CMU, the recurrence of their meetings should be set to end prior to their departure so that another employee can create them from that point forward. See Delete or Transition Ownership of a Meeting for more information.

Archive email messages/calendar data

To download a copy of your email and calendar data, follow the steps for your email client

  • Outlook - search "export or backup"
  • Google Apps @ CMU
  • Mail/iCal - search "export or backup"

Forward your email

Before your Carnegie Mellon email account expires (90 days after graduation), you may want to forward any residual Andrew email to a new account. At the time of expiration, your CMU name will also become inactive (

  1. Create an email account with another service (e.g., Gmail, Yahoo, etc.).
  2. Visit to set mail forwarding to your new email account.

    To avoid losing important mail messages, begin using your new email address or your alumni address (see below) as soon as possible.

Permanent alumni forwarding email address

Carnegie Mellon alumni can create a permanent alumni forwarding email address via the Alumni Relations online community. To take advantage of this benefit, visit the Carnegie Mellon Alumni Benefits and Services page.

Download files stored on Box/Google Apps @ CMU

If you have files stored in your CMU Box or Google Apps @ CMU account, you may want to download these before you leave the university. Follow the appropriate steps below:

Transfer your files from Andrew File System (AFS)

If you've stored personal information, source code, or other files in your Andrew File System (AFS) space, retrieve these and store them elsewhere as soon as possible before your expiration date. To do this, follow the steps below.

  1. Delete any files that you don't want to keep.
  2. Use a secure FTP program to move any files to your computer's hard drive, removable media or to another storage location.

Unpublish and archive your personal web pages (

If you've published any personal web pages on you should remove, relocate, archive, and unpublish them.

Copy files

  1. Use a secure FTP program to access your files at
  2. If you want to, copy the files to another location on your local computer's hard drive or to removable media or another storage location.

Remove Web pages

  1. Using a secure shell or telnet program, open a connection to and login.
  2. At the command prompt, type the following:
    touch www/.unpublish
  3. Launch a web browser and visit
  4. Select the Personal radio button for the type of web pages, enter your Andrew userID and click Publish.
  5. To remove access from your directory on the server, use a secure shell or telnet program and connect to
  6. At the command prompt enter:
    find www -type d -exec fs sa {} system:anyuser lookup \;

Alert Now Emergency Notification Service

The university's Alert Now Emergency Notification Service is the service which sends voice and/or text messages to registered phones in the event of a campus emergency. If you registered for this service, follow the steps to unsubscribe on the Campus Alert page.

Last Update: 2/3/15