Carnegie Mellon University

Student Resources

We strongly encourage all undergraduates, especially those living in university housing, to complete your semester remotely. In-person classes, labs, assessments or programs will not be offered for the remainder of the semester. All students will only be able to complete coursework remotely.

There is no academic reason for you to return to campus. Pennsylvania Governor Tom Wolf has issued a stay-at-home order for Allegheny County. If you must remain on campus, you will need to practice strict physical distancing.

Note: With many community members working from home, exterior doors to CMU buildings are transitioning to card-key access where possible. You will need to swipe your CMU ID to enter the building.

Given the rapidly-changing and unpredictable circumstances in our region, we need to prioritize supporting those students who have no option but to return to campus. For those of you who have other options, electing to finish the semester remotely will ensure we are able to support those who need us most.

Remote Learning & Advising

Your instructor will reach out to you with specific instruction details. In addition, the Student Academic Success Center and Computing Services have provided information on attending classes, completing your coursework, getting advisement and academic support, and accessing university resources from a remote location.

STEP 1: Secure Your Devices and Data

Secure your devices, ensure a stable Internet connection and manage your files.

STEP 2: Attend Classes and Share Files

Install software to attend classes online, collaborate with peers and share files.

STEP 3: Access Your Work

Get the software, applications and connectivity you need for remote learning.

NEED HELP?

Academic Success

Academic services are available via remote tools. 

  • Academic coaching
  • Academic advising
  • Accommodations and exam accessibility
  • Language support
Find help at the Student Academic Success Center

Housing & Dining

While students are allowed to continue living in university housing for the remainder of the semester, the university is strongly urging any student who has the ability to be living elsewhere with friends or family to do so.

We recommend only returning to campus to retrieve your belongings. Further guidance is forthcoming about alternative ways your belongings can be stored or sent to you. There is no academic reason to return to campus.

The university requires that all students who in the last two weeks have traveled to Seattle, Washington; Santa Clara County, California (including cities such as San Jose, Sunnyvale, Cupertino and Palo Alto); and New Rochelle, New York, not to return to campus.

Moving Out

  • All students who are moving out are required to submit an online check-out form  (login required) indicating the date that they moved out. 
  • Then, the room will be visited by a housing staff member to confirm the move-out, and key access will be removed from the student ID. Students living in Fairfax, Webster, Shady Oak or Neville Apartments should return hard keys to the front desk at the Residence on Fifth.

How to Obtain Belongings

  • Students are encouraged to return to campus to collect their belongings and then immediately travel home. To assist in this process, red moving carts will be made available via the Housing service desks.
  • Students who are not able to return to campus now to collect their belongings should make plans to do so before May 15, 2020. Recognizing this may not be possible in some situations, the university is currently looking at options for how we may address this. More guidance is forthcoming.

housing faqs

MEAL PLAN REFUNDS

Due to these extenuating circumstances, if you are not returning to campus and do not plan to use your meal plan, FLEX and/or DineXtra funds for the remainder of the academic year, Dining Services will issue a pro-rated refund. Specific details about these adjustments are forthcoming, including any applicable financial aid impacts.

To cancel your meal plan (and associated FLEX balance) and/or DineXtra funds, please email dining@andrew.cmu.edu, so that your account can be credited. If you plan to remain on campus, you can continue to use your meal plan, FLEX and/or DineXtra funds.

HOUSING REFUNDS

Students currently living in university housing who move-out of housing or do not return to campus will have their housing charges prorated. Specific details about these adjustments are forthcoming, including any applicable financial aid impacts.

In general, for university housing, the effective date for the prorate will be the date on which move-out was completed.

For students who cannot return to campus to retrieve their belongings, the effective date of prorate will be March 16, 2020.

DINING LOCATIONS

In alignment with Governor Wolf's directive to limit restaurants to take-out service, all CMU dining facilities will transition to take-out only with modified hours of operation. See what's open at any given time on the dining website.

You can continue to use your meal plan, FLEX and/or DineXtra funds to pay for meals.

 

Events, Gatherings and Athletics

Commencement 2020

We regret that we will not be able to hold this year’s Commencement exercises on the Pittsburgh campus on May 17 as planned. CMU will virtually confer degrees at the end of the semester.

CMU is planning to bring the Class of 2020 together for an in-person Commencement celebration on campus, in the next academic year.

For more, visit the Commencement website.

Read President Jahanian’s Commencement cancellation announcement.

Greek Sing and Spring Carnival

Following guidance from the Allegheny County Health Department, Greek Sing and Spring Carnival are canceled.

Meetings or Gatherings

Pennsylvania Governor Tom Wolf has issued a stay-at-home order for Allegheny County. If you must remain on campus, you will need to practice strict physical distancing. In addition, there are currently limited services available on campus.

For students not in Allegheny County, we recommend continuing to adhere to social distancing and physical distancing guidelines.

Student Organization Events

In-person student organization events are canceled until further notice. Student organization maker-spaces, storage and office spaces will be closed until further notice. Maker-related work in any student organization space and gatherings should not be occurring.

Assistance for Student Organizations

SLICE is available to help you consider new ways of virtually delivering aspects of the student organization experience and also to help you work though any questions you have regarding event cancellations, contracts and financial impacts caused by the COVID-19 restrictions. SLICE is available for phone and video conference consultations, which can be scheduled Monday through Friday, 8:30 a.m. to 5 p.m. by filling out a Meet with SLICE request.

Varsity, Club and Intramural Sports

Varsity, club and intramural sports are canceled for the remainder of the semester for the safety of our students and community.

Gesling Stadium, the outdoor track, the soccer field, the outdoor basketball court, and the tennis courts have been closed to all community members. The Department of Athletics and Recreation will soon be offering a number of virtual opportunities and challenges for all members of our community to stay active and fit, while maintaining appropriate social distancing.

Health and Wellness

On Campus

What if I get sick?

  • If you become ill with fever and a cough, contact University Health Services immediately at 412-268-2157.
  • If you experience shortness of breath or difficulty breathing, call Campus Police at 412-268-2323.
  • For less urgent needs, schedule an appointment with University Health Services.

Scheduling an appointment with University Health Services:

  • Online scheduling of appointments is not available at this time.  
  • Call 412-268-2157, option 2, to schedule an appointment or speak with a nurse. 
  • Do not walk into the health center without calling first to discuss your needs.

More on the Coronavirus and Your Health

Social Distancing

Although the university has decided to conduct classes remotely, we remain open and are strongly encouraging students to engage in social distancing practices

How do I practice it? 

  • Keep 6 feet (2 meters) of distance between you and others.
  • Postpone or cancel all meetings that involve more than 25 people.
  • Arrange rooms to allow for six feet of distance between people.
  • We discourage group meetings for the time being and encourage finding creative ways of connecting with others in small groups and online.
  • Food needs to be individually wrapped and should not be openly shared (for example, foods like Pizza, chips or dip).
  • Consider meeting remotely when feasible.
  • Please keep your areas clean and free of clutter. This includes both residence, recreation and professional spaces.

More on social distancing

Campus Fitness Centers and Athletic Facilities

Fitness centers in the Cohon University Center, Tepper Quad and housing facilities are closed until further notice. This follows guidance from the Allegheny County Health Department, which has stated the use of fitness facilities increases the risk of virus transmission.

Gesling Stadium, the outdoor track, the soccer field, the outdoor basketball court, and the tennis courts have been closed to all community members to align with Pennsylvania Governor Wolf's stay-at-home mandate. The Department of Athletics and Recreation will soon be offering a number of virtual opportunities and challenges for all members of our community to stay active and fit, while maintaining appropriate social distancing.

MENTAL HEALTH AND EMOTIONAL SUPPORT

Counseling and Psychological Services (CaPS) will continue to provide support for your well-being. CaPS counselors are available at any time, day or night, at 412-268-2922.

If you are away from campus or not able to come to CaPS due to illness, the staff will work with you to provide guidance and support around your mental health needs. These may include individual consultation if you are in Pittsburgh, ongoing phone or video consultation if you are in self-isolation and within the state of Pennsylvania, or helping you find care within your community if you are out of state.

Doctoral and Master's Degree Students

CMU is taking preventative measures to keep our community healthy and safe during the rapid spread of the coronavirus, COVID-19. Pennsylvania Governor Tom Wolf issued an order mandating all non-life-sustaining businesses in the state to close by 8 p.m. on March 19. We are working to discern the full impact of the order on Carnegie Mellon. All research activities must move remotely immediately.

If your research activities cannot be done remotely, please plan to postpone on-campus work and replace it with off-campus work through at least the end of April and take the necessary steps to shut down your operations and secure your labs.

  • Refer to the Researcher Resources page for more information regarding how the COVID-19 pandemic affects your research.
  • It is our intention that any of you receiving stipends and associated support, such as health care insurance premium coverage, will continue to receive that support through the remainder of the semester as you work toward your degree remotely.

International Students

IMMIGRATION STATUS

Students who have been physically present and engaged in their courses in the Spring 2020 semester and are moving to remote and online education either temporarily, or for the remainder of this semester, will not have a negative impact on their F-1 or J-1 status. While immigration regulations require F-1 students to be enrolled full-time and restrict students to one online course per semester that would count toward the full-time enrollment requirement, that requirement has already been met for students this spring semester.

Per recent federal guidance, the Office of International Education (OIE) will provide information to the Student and Exchange Visitor Program (SEVP) about the university’s plans for remote learning to ensure institutional compliance with federal immigration regulations.

STAYING IN THE UNITED STATES

Students may remain in the U.S. and are encouraged not to travel internationally at this time. Students who are considering leaving the U.S. should carefully consider international travel plans as online access to courses may be limited. Additionally, with a rapidly evolving global situation, students who elect to leave the U.S. may not be able to re-enter at the time they wish to return, which could impact future immigration benefits. Students in F-1 or J-1 status should consult their Office of International Education (OIE) advisor prior to traveling to discuss potential impacts with respect to their specific immigration situation.

Find more international FAQs on OIE's website