Report Concerns
| Concern Type |
Required Action(s) |
|
Suspect a computer you use for University related work or study is:
- Compromised (un-authorized interactive access)
- Infected by viruses, worms, or other malware
- Attacking other systems
- Mis-configured leading to security vulnerability or negative impact on University computing infrastructure
|
1. Follow the Responding to a Compromised Computer procedure
2. Email advisor@andrew.cmu.edu or call the Computing Services Help Center at 412-268-HELP (4357)
|
| Suspect a computer used for University work or study has committed a security breach or is under attack |
Email advisor@andrew.cmu.edu or call the Computing Services Help Center at 412-268-HELP (4357) including relevant:
- timestamps (including timezone)
- hostnames or IP addresses
- network device or service access logs
- contact information
|
|
Reporting theft of a computer used for University related work or study
|
1. Report the theft to University Police
2. Email advisor@andrew.cmu.edu including relevant:
- registered hostname(s)
- physical (MAC) address
- last time used on campus network pre-theft
|
|
Reporting electronic harassment involving a University affiliate OR a computer used for University work or study
|
File a complaint with University Police
|
Advisor Notification: Note that the Information Security Office (ISO) may use email to alert you to an advisory situation; however, we will NEVER send attachments in e-mail messages as part of the initial notification. As a general rule, if you are in doubt about a message do not open it!