Report Concerns-Computing Services ISO - Carnegie Mellon University

Report Concerns

Concern Type Required Action(s)

Suspect a computer you use for University related work or study is:

  • Compromised (un-authorized interactive access)
  • Infected by viruses, worms, or other malware
  • Attacking other systems
  • Mis-configured leading to security vulnerability or negative impact on University computing infrastructure

1. Follow the Responding to a Compromised Computer procedure

2. Email iso-ir@andrew.cmu.edu or call the ISO at (412) 268-2044.

Suspect a computer used for University work or study has committed a security breach or is under attack

Email iso-ir@andrew.cmu.edu or call ISO at (412) 268-2044 and include relevant:

  • timestamps (including timezone)
  • hostnames or IP addresses
  • network device or service access logs
  • contact information

Reporting theft of a computer used for University related work or study

1. Report the theft to University Police

2. Email iso-ir@andrew.cmu.edu including relevant:

  • registered hostname(s)
  • physical (MAC) address
  • last time used on campus network pre-theft

Reporting electronic harassment involving a University affiliate OR a computer used for University work or study

File a complaint with University Police



Advisor Notification:  Note that the Information Security Office (ISO) may use email to alert you to an advisory situation; however, we will NEVER send attachments in e-mail messages as part of the initial notification. As a general rule, if you are in doubt about a message do not open it!