(continue left past the circulation desk)
We recommend that you read through our short "Policies & FAQ" section, and the "How to Schedule & Upload" before scheduling your appointment.
Continue left after entering
Sunday 5:00pm - 8:00pm
Monday - Thursday 11:00am - 8:00pm
- How far in advance do I need to upload my draft?
You should upload any drafts, PowerPoints, rubrics, PDFs, etc., 2 hours before your scheduled appointment. This is so your tutor has enough time to prep for your session. If you miss the upload deadline, your tutor will most likely need 10-15 minutes during your appointment to review your project.
- Can my tutor simply edit my paper?
GCC sessions are interactive and our focus is learning-based. This means we can not just proofread and edit papers -- but we will go through your paper with you to improve it and teach you communication skills that you can use in the future (this also means you can only recieve tutoring for your own work).
- I'm a CMU faculty, staff or sponsored/visiting professional. Can I use the GCC's services?
Absolutely! However, faculty and staff are only permitted to schedule same-day appointments, meaning you may only schedule your appointment after 8:00am on the day you intend to visit us. This is so we can give students first priority.
- How long will my appointment take?
Appointments are 50 minutes, followed by a 5 minute recap.
- What if I want a longer appointment?
Simply email the GCC with your request! GCCCMU@andrew.cmu.edu
- Do I have to make an appointment?
Typically, yes. We will take walk-in appointments, but only if there is availability in our schedule. Our facebook page and front desk will advertise if we are taking walk-in appointments.
- My project is pretty long. Will we cover all of it?
If you submit a lengthy paper, your tutor will work on specific sections. Let your tutor know if there are specific areas you would like to focus on when you fill out the questions while booking your appointment. We will always discuss the agenda before we begin.
- What kind of files can I upload?
We can accept Word Documents, PowerPoints, or PDFs. We can not accept .Pages files. If you can't upload your project in any of our prefered formats, or if the file is too large, please send an email to the GCC for further instructions after you've scheduled your appointment.
- What if I can't make it to my appointment?
We have a strict "No-Show" policy, so it's best to either call, email, or cancel your appointment through WC Online. Since our appointments are high in demand, we only allow you to miss 2 appointments without notifying us. Failure to notify us twice will suspend your account.
- How many appointments can I schedule?
The limit is 1 appointment per day, and two appointments per week. This is so we can help as many students as possible!
- All of your appointments are booked! What do I do?
Don't worry! You can use our waitlist function and be notified if there's a cancelation. Simply click the clock icon next to the date on which you'd like an appointment, and select "Join the waiting list." You'll even have the option to specify your availability and a consultant with whom you'd like to work.