Dean, H. John Heinz III College, CMU
William W. and Ruth F. Cooper Professor of Management Science and Information Systems
Ramayya Krishnan is the W. W. Cooper and Ruth F. Cooper Professor of Management Science and Information Systems at the H. John Heinz III College and the Department of Engineering and Public Policy at Carnegie Mellon University. A faculty member at CMU since 1988, Krishnan was appointed Dean when the Heinz College was created in 2008. He was reappointed upon the completion of his first term as Dean in 2014.
Krishnan was educated at the Indian Institute of Technology and the University of Texas at Austin. He has a Bachelor’s degree in mechanical engineering, a Master’s degree in industrial engineering and operations research, and a PhD in Management Science and Information Systems. Krishnan’s research interests focus on consumer and social behavior in digitally instrumented environments. His work has addressed technical, policy, and business problems that arise in these contexts and he has published extensively on these topics. He has served as Department Editor for Information Systems at Management Science, the premier journal of the operations research and management science community. Krishnan is an INFORMS Fellow, a member of the Global Agenda Council on Data Driven Development of the World Economic Forum, and a former President of the INFORMS Information Systems Society and the INFORMS Computing Society. In 2015, he was the recipient of the prestigious Y. Nayuduamma award for his contributions to telecommunications management and business technology.
Krishnan’s government service include his current work on the IT and Services Advisory Board chaired by Gov. Tom Wolf of the State of Pennsylvania. He has served as an Information Technology and Data Science expert member of multiple US State Department delegations and briefed ICT ministers of ASEAN in October 2014 on Big Data technology and policy. Krishnan’s work on helping create innovative organizations include his service for six years (beginning in 2002) as advisor to the dean of a new School of Information Systems created by the Government of Singapore within Singapore Management University. Drawing on a partnership with Carnegie Mellon, the work helped the school recruit faculty, develop innovative curricula and meta curricula, and establish best practices for school governance.