Carnegie Mellon University

Risk and Regulatory Services Innovation Center

Sponsored by PwC at Heinz College

About the Center

Today’s fast-changing risk and regulatory environment is forcing rapid development of new technologies for monitoring, protection and compliance. To advance the way organizations such as businesses and governments, as well as other stakeholders use these technologies, the Heinz College at Carnegie Mellon University (CMU) has established the Risk and Regulatory Services Innovation Center Sponsored by PwC.

Current areas of focus include:

We live in a data-driven society, which generates more information in a few days than our ancestors did in 30,000 years of history. Mobile and social, the Internet of Things (IoT), and other transformative technologies accelerate data growth to the point where our data universe now doubles every two years.

Making sense of all that data has become an imperative for industry, government and civil society, sparking enormous innovation in data mining and analytics technologies. With their ability to unlock hidden patterns and meanings within diverse data sets, data analytics are the key to understanding not only what is happening with an organization’s stakeholders and operations, but what might happen next. For businesses, analytics can facilitate continuous, full-population testing and real-time monitoring and surveillance to better satisfy regulatory demands. For the governments, facial and license plate recognition, and other video analytics technologies can turn surveillance into a proactive monitoring tool for first responders.

The digitization of business and the success of mobile technologies have given companies an unprecedented ability to connect with existing and potential customers worldwide. Meanwhile, social media, connected home-security systems and IoT technologies such as wearables, smart cars and appliances, are linking those customers and their lives with the digital data-stream as never before. The benefits are profound, but so are the risks — from cyber-attacks to privacy invasions.

In this reality, cutting-edge cybersecurity and privacy are critical competencies, helping businesses and governments safeguard critical IP, operations data, financial records and customer information, as well as protect competitive advantage and various stakeholders’ interests. In the absence of standardized cybersecurity regulations, organizations need to develop cybersecurity strategies that include effective governance, robust controls, maintenance of a dynamic lifecycle data inventory and promotion of an organization-wide security and privacy mindset. Continuous evolution and adoption of new security technologies also help organizations stay a step ahead of the next punch. Blockchain technologies, for instance, combine encryption, distributed hosting and an unalterable transaction ledger to deter threat actors, pointing the way toward a more secure digital future.

Launched in 2015 to improve relations between citizens and police, the White House’s Police Data Initiative brings together law enforcement, technologists and researchers to identify ways in which data can be leveraged to increase departmental transparency, build community trust and strengthen police accountability. As part of its mission, the Risk and Regulatory Services Innovation Center is working with expert CMU researchers to identify leading solutions to enable better policing. Solutions such as smart dashboards, data visualization and other technologies can help police departments leverage data and deliver critical insights to police officers prior to engaging in dangerous or difficult situations.

About Heinz College

Carnegie Mellon University’s Heinz College of Information Systems and Public Policy exists to improve the ability of public, not-for-profit and private organizations to address the most difficult challenges facing society, as well as to strengthen and exploit its cultural resources through skilled leadership and management. The faculty at Heinz College focus their research efforts on a vast array of issues and have established worldwide reputations for excellence in areas such as the study of crime and criminal justice, urban policy, health care policy and management, arts management, information security policy and information systems management.

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About PwC US

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