Carnegie Mellon University

Business Operations

The Business Operations team manages the day-to-day operations of the division, including the budget management and purchasing, HR operations and office administrative activities. The team serves as a liaison to relevant university-wide operations such as contracts and human resources to coordinate and implement policies across the M&C division. Additionally, the team works closely with the central finance division.

Sara Novelly

Sara Novelly

Business Manager, Marketing & Communications

Sara joined the university 11 years ago. She oversees budget and office management and as the human resources liaison, she coordinates hiring processes and performance evaluations. Sara previously worked as a paralegal at an immigration law firm. She has a bachelor’s degree in political science and theatre from Fordham University and a master of public policy and management degree from CMU. She has a rambunctious — but cute — toddler and an equally rambunctious family and husband, Jeff. Do you like cookies? Sara will bake some for you.

Jessica Marschik

Jessica Doner

Administrative Coordinator, Marketing & Communications

Jessica supports the assistant vice president for communications and provides administrative assistance across the division, including preparing reports, coordinating meetings and assisting with overall workflow. Prior to CMU, she lived in Tacoma, Washington, where she worked in the financial services industry as a client relationship specialist and technical liaison at a national payment processor. Jessica has a bachelor's degree in multimedia and visual communication but thinks an education from the Hogwarts School of Witchcraft and Wizardry would have been a lot more fun!

Anne Ross

Anne Ross

Administrative Coordinator

Anne keeps the financial wheels of Web & Creative turning. She also ensures the all-important printer supply closet is kept well-stocked, minimizing the chances of a low-toner emergency. Anne has a hawk eye for spotting typos and grammar law violations. She reads, edits and corrects text for hundreds of projects annually. Her favorite old movie is “Shop Around the Corner,” and while she can’t carry a tune in a bucket, she will sing along anyway to any song from “The Sound of Music.”