Disaster Recovery lays out the resources and activities to re-establish information technology services at an alternate site following a disruption of IT Services in the event of a disaster or significant business disruption.

The provision of Disaster Recovery Services begins with training and awareness in which end users are educated in using the Fusion Framework, a third-party cloud solution from Fusion Risk Management that resides on a Salesforce platform, for Application Record Management, Disaster Recovery Planning and Exercising.

Disaster Recovery Services facilitates the coordination, guidance, and assistance in the creation and the ongoing management of Application Records, Disaster Recovery Planning, and Disaster Recovery Exercises, which occur on an annual basis.

Application Records 

Application Records is a data collection activity that is achieved by leveraging Technology System Descriptions and one-on-one interviews with technology owners and administrators of an Application/IT Service to understand:

• Description of the Application/IT Service and its service availability requirements
• Dependencies that the Application/IT Service has in order to operate (i.e., other Applications/IT Services, Components – Servers, Network Connectivity, Vendor)
• Potential risk impact that the University could experience in the event the Application/IT Service could not recover and restore service within its recovery objective(s)

Solutions

Three Disaster Recovery Solutions are available:

• High Availability – dedicated machines at both Primary and Secondary Data Centers with load balancing to enable automatic failover
• Active/Passive – dedicated machines at both Primary and Secondary Data Center with manual intervention required to enable failover

• Bridged Net Image Restore – dedicated machines at the Primary Data Center with virtual machines on reserve at the Secondary Data Center with manual intervention required to enable failover