Voicemail - Frequently Asked Questions
How do I reset my PIN?
To reset your PIN, visit Voicemail Web Inbox, and follow the instructions at Settings > Passwords > Change PIN.
I do not have Microsoft Exchange. Will I receive an email notification when I have a voicemail?
This feature is available and supported only with Microsoft Exchange provided by Computing Services, on the Andrew domain.
How do I check my voicemail when I am off campus?
Follow these steps to check your voicemail off campus.
- Dial 412-268-8600, then press * (asterisk).
- When prompted, enter your ID (5-digit extension), then press # (pound).
- When prompted, enter your PIN, then press # (pound).
Alternatively, call your campus phone number, press * (asterisk) when the phone answers, then follow steps 2 and 3 above.