Frequently Asked Questions

Instructor Questions

These are some of the common questions that instructors transitioning from Blackboard 8 to Blackboard 9.1 have asked.

Where is my old course?

Many instructors have logged into Blackboard 9.1 expecting to see their full list of courses from previous semesters. As part of the upgrade process, prior Blackboard 8 courses were not automatically moved to the Blackboard 9.1 server.

To retrieve old course content, available options are:

Why does some of the course content appear different?

Instructors may need to make adjustments to previous course content that was copied into a new course, e.g. changing the course menu, formatting cleanup.

Where are the Dropbox files?

The Digital Dropbox does not exist in Blackboard 9.1, though Blackboard, Inc. created a utility to access old files. Some information, including timestamp and file names, is not accessible. Instructors may contact Blackboard Support for assistance with retrieving Dropbox files.

If you used the Dropbox in Blackboard 8 and still need this functionality, there are two options:

Where did Blackboard put that thing I need?

Blackboard Support is here to help instructors become oriented to Blackboard's new user interface. Instructors can receive or participate in

The Eberly Center is happy to help in a way best suited to the instructor, but it's better not wait to the last minute for support.