index-CMUWorks - Carnegie Mellon University

New Employee Service Center: a Single Point of Contact for your HR, Benefits, and Payroll Needs!

(launching in conjunction with Workday: Spring 2014)

Your overall employee experience will be enhanced by making it easier to obtain answers to Human Resources (HR), Benefits and Payroll questions. The Employee Service Center will deliver:

-A high level of service to faculty, staff and students by facilitating inquiries and transactions in a timely and accurate manner.

-A single point of contact to allow streamlined resolution of HR, Benefits and Payroll inquiries.

-Multiple options to receive answers to your questions:
•       Phone
•       Email
•       Walk-in

-A searchable knowledgebase to assist with common requests and inquiries.

-A collaborative approach to ensuring that your evolving needs are understood and met.

…and so much more!