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Spam Management

Our campus email system automatically identifies some spam through certain characteristics (e.g., information in the "Subject" and "From" line of the message) and gives you options for handling spam. Follow the steps below to ensure spam is properly filtered.

  1. Visit emailtools.cmu.edu/.
  2. Select Spam Settings and follow the on-screen steps.
  3. To further customize your spam filter, follow the steps for your email service:
IMPORTANT: If you are receiving spam and your spam filter options are configured, follow the steps on the Report Spam page.

quick links


Need Help?

Contact the Help Center
Phone: 412-268-4357 (HELP)
Email: it-help@cmu.edu